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“Thank you Ryan! Your customer service skills are outstanding! I appreciate you taking the time to make sure my purchase is exactly what I want and informed me that if any problems, your store offers options to satisfy your customers. It was a pleasure working with you making this very important purchase. Cindy C”
“Mark was very helpful in fitting us to a great bed. Caught the Memorial Day Sale ,which helped. This was a unique experiance over our last Tempur set we bought here. The fitting machine worked to a tee and narrowed down our choices. Can't wait for delivery !”
“I ordered a Traeger grill mat on eBay from this seller. The item was picked up by UPS but then I didn’t see any movement on the tracking for 2 weeks or so. Figured it was lost, I called ups and they started an investigation. In the meantime, I got a hold of the seller (outdoor home store) to see if we could get to the bottom of this. I got a hold of a gentleman named Eric. He went out of his way to call UPS and figure out what happened to this package! Another coworker of his, Richard, was very helpful in assisting him. Long story short, UPS found the package and they overnighted it to me! Without Eric’s help, I probably would have just ended up requesting a refund! Highly recommend this company, if I lived closer, I would absolutely shop there!”
“This place offers a variety of items to decorate and care for your home. There were plenty of seasonal items available at reasonable prices. The store is clean and comfortable. It's a fun place to shop.”
“Purchased a sectional a few years ago from here. Unfortunately needed a few cushion replacements. Vida was super nice and very helpful! She found my paperwork, ordered them, and is getting them shipped straight to my house! AND was able to get them covered under warranty!!!! Thank you!!!!!”
“I love shopping here the selections are fantastic and the prices are great. I love the glass colored orbs. Going back for more Also found the perfect plant stand for my ivy’s”
“I will say that the employees are very well trained and Justin and others were very polite and they are a good group of people who went beond there help I will send anyone to them they will work with you”
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“Thank you to Ryan at Mattress Firm for the excellent service with my recent twin mattress purchase! I really appreciate your professionalism and friendly assistance — you made the process quick and easy. Highly recommend!”