O'Reilly Auto Parts provides generally friendly and helpful service, with staff who are caring and professional. Customers appreciate when employees assist in choosing correct parts and troubleshooting issues. Some customers have had positive experiences with staff members who go above and beyond to help, while others found some locations less helpful or lacked certain brands. One customer faced a problem with a key not working after purchasing a part, but still praised the staff's kindness. Overall, the store is seen as a reliable place for car parts, with many customers willing to return for future needs. The experience can vary by location, but the staff's friendliness and willingness to assist are common positives.
Needed wipers for our Ram truck. Can never get them on properly. Employee walked right out and put them on for us.
June 2026
Order was ready when I got there. Employee was attentive when I walked in the door. In and out.
May 2026
Patrick and Chris took excellent care of me today. As soon as I walked in, Patrick was willing to help. I had wiper blades installed wiper fluid topped off. Chris and Patrick both were very careful with my car and took time to chat with me and show me what they were doing as they worked. I will definitely be a repeat customer... read full comment
