The AT&T Store in West Monroe provides a range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. Customers can choose from prepaid phone plans with no annual contract and no credit check, as well as popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. Many customers have praised the staff for their exceptional service. Eddie was highlighted for being friendly, courteous, and helpful, making transactions easy and stress-free. James received recognition for his patience and willingness to assist customers for extended hours, providing a welcoming experience. Spencer also earned compliments for his readiness and assistance during a phone service change. Bill, a long-time employee, is commended for his knowledge and understanding of customers' needs. However, some customers did express frustration with technical issues related to advanced features like Active Armor. Overall, the store is noted for its helpful staff and positive customer experiences.
The girl that helped me was the sweetest. She answered all my questions and helped with everything we needed and I didn’t have to wait at all
May 2024
I have previously had bad experiences at AT&T but Eddie was the most friendly, courteous, and helpful I have ever dealt with. He made the transaction easy and stress free and literally took care of everything for me!! Hes the BEST!!
February 2024
They guy James is an excellent worker and helper and deserves a raise he stayed for 3 hours and helped us with getting our phones and was very patient and laughed at told us stories and we definitely want to come back to him
