Verizon's West Monroe store offers a range of services including mobile, 5G home internet, and business needs. Customers can visit the store for in-person assistance or schedule appointments online. The staff is known for being friendly and helpful, with many reviews highlighting their efficiency and product knowledge. Although some customers mentioned long wait times even when the store was not busy, others praised the quick service, especially during busy times like Black Friday and the Christmas rush. Employees like Bre and Anna received special recognition for their outstanding customer service, showing dedication to helping customers with various issues. Overall, Verizon provides a welcoming atmosphere with a commitment to customer satisfaction.
Brandon was exceptional in assisting with a fairly complicated account issue and patiently got us back in service. Thank you!
July 2026
The service I got here was excellent. My sales person,Michael,went the extra mile to get me the best deal possible. Everyone there was friendly and helpful.
June 2026
Y’all were very professional and kind and helping us
