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December 2023 by Kathy Powell
Very friendly staff; they had exactly what we were looking for in stock and had us activated and out of there in what I feel was record timing for a Saturday during the Christmas rush.
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November 2023 by Billy Hixon
Just to pay my bill
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October 2023 by Therealmopar_man70
The worst customer service. Do not go to this location
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October 2023 by Simon Zecevic
Worst possible experience! I get as gift new phone, locked at Verizon network and in this West Monroe store they told ime it's NOT COMPATIBLE with Verizon. Then in Verizon store at Monroe they activated same phone with no problem, same day!!
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October 2023 by Holly Banks Montgomery
Can’t get any help takes too long if it’s a little busy so look for their busiest times before even thinking about going!
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July 2023 by Jessica Hofler
I get there they close at 6 o’clock but I needed to pick up order and pulled up at 5:59 and the doors were locked and they refused to help. After I explained that it was a curbside pick up and that they had texted me and said it was ready. She said sorry I can’t do anything. I got there as quick as I could, and they still would not help me. I work at Monroe and got there as soon as I could.
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July 2023 by MissK Shae
Bre is amazing!!! Give that girl a raise! She was all over that store helping several people at a time and all with the best personality!! YOU GO SUPER BRE!!!
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May 2023 by jim e
Too slow. Not enough staff. Limited technical/account assistance. 2 hour wait. That being said, the staff was very friendly.
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January 2023 by Bobby Leith Sr
Black Friday excellent stop. Picked up immediately! Worked out 2 phones problems and on my way. Appreciate your knowledge.
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October 2022 by lexi
I had so many problems that i needed help with and Anna was fantastic! She was the nicest person and so helpful. She made sure i understood everything and made sure everything was working and ready to go before i left the store. I appreciate her so much!! Anna does an amazing job and cares about her customers.
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October 2022 by Stephanie Gilbert
Anna was incredible, she got my husband set up with his phone and was so funny and helpful. There wasn't a wait or a long line to go in.
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October 2022 by Justice_w6
Polite but not very helpful. Came in to transfer a line and they sent me away with a number to call. Enough to make me wonder why they're there.
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October 2022 by H C
The manager Heather was very friendly and knowledgeable about the problem we were having. Also, an irate customer came in because their service had been disconnected. Heather skillfully diffused this woman's temper and had the woman smiling and laughing pretty quickly. It was impressive lol
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September 2022 by Danee Duke
I had an appointment but i got there early. They went ahead and helped me. I was looking for a new phone and to my surprise my old phone has a high trade in value. My only problem is the monthy plan is much more than I pay now. So i am going to have to explore my option. Staff was nice
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August 2022 by Faith Flanagan
I had a touchy experience previously but coming around for a third time CHRIS was amazing and I appreciate his efforts of going above and beyond for me and my issues thank you Chris! (Maybe Kris)
