“Kristin and Kyle, I came to this AT&T store . And love both of this two sales agents. They were awesome, helpful with everything I needed to know & understand. Excellent customer service! Please give them both a raise. Came all the way from California .
Brandy B”
“Haydee helped me out so much she let me know I had a Free upgrade
This the cheapest I've ever paid for a new phone!! She help me transfer everything
Love this place ❤️ come see her she will help so much
I'm loving my new phone! Really needed one”
“Justice was fantastic and made the whole process as painless as possible she was amazing. Please do yourself a favor and ask for her when you go in , you won’t be disappointed.”
“Tiffaney was first class! She was so helpful and made MY day! Walked in the store with an issue and she fixed it in no time! Her class and customer service was unmatched!”
“Hamza, the agent at the Boost in Lafayette, Louisiana was the best! I had been having Travel getting my phone And phone plan serviced. he knew what to do and helped me Take care of my business! Very polite and knowledgeable! Thank you, Hamza!”
“DESTINIE AND HER PERSON IN TRAINING MATCHED ME WITH THE PHONE UPDATE AND PLAN THAT MATCHED WHAT I WAS LOOKING FOR.....HIGHLY RECOMEND VERIZON ON PINHOOK LOCATION....10 OUT OF 10”
“Edited 2026 to say Chris was very helpful and was great to work with! He and the entire team were friendly and helped my family with getting a new phone. Thank you so much for looking out for us Chris and helping lower our bill! Highly recommend! -- ---
Taylor at the Lafayette, LA store was AWESOME!!! He helped us out for 3 hours patiently moving information from one phone to another. He stayed over an hour after the store closed. And he saved us money on our phone bill by signing up for autopay!! Thank you, Taylor!!”
“Well let me just say this..Dennon our sales rep is the absolute best. He stayed past closing hours to finish up our issue and did not rush us or even make me feel rushed. He gave us his phone number and said to call any time we had a question. When I did this dude responded. We have been long time verizon customers for like 20 yrs and this is the 1st time I have ever had such a wonderful experience. If you need a new phone or need to make changes Dennon is your guy. Go see him...you won't be disappointed!!!”
“NICK was working alone today and absolutely killed it. it was me, my husband and about 5 or 6 other people in there at once and he helped everyone accordingly, working between people to make sure everyone got helped, he did a fantastic job i was really impressed how he kept his cool the whole time, i know i would be panicking lol.
GREAT JOB NICK”
“Alex and Slimm at the Johnston street location were amazing. They were attentive, calm, friendly and very helpful. They store was a welcoming and low stress environment. We will stop there in the future.”
“Excellent customer service, down to earth and super friendliest good people. Shout out to Courtney and Jayvon for hooking me up with that Wifi and providing me with excellence.. Y'all are truly Amazing ??”
“Simetra in the Abbeville, LA store is Awesome!!!! She was a joy to work with, she's very knowledgeable, professional,l. I especially appreciate her patience with me. Yall ask for Simetra on your next visit, she will not disappoint.”
“We’ve been AT&T wireless customers for more than 10 years. We usually go to a different store closer to our home, but my son is a student at UL and he needed a replacement phone, and quick like! We chose this store because of the location. Chase offered his help and in no time we had what we needed and were headed home He was energetic, personable and eager to help. We had a pleasant experience with Chase & would recommend him to our friends & family.”
“They did a quick cleaning on my charge port on my iPhone and didn’t want to charge me. But, I did leave a small tip for appreciation very friendly and quick service.”
“Edited 2026 to say Chris was very helpful and was great to work with! He and the entire team were friendly and helped my family with getting a new phone. Thank you so much for looking out for us Chris and helping lower our bill! Highly recommend! -- ---
Taylor at the Lafayette, LA store was AWESOME!!! He helped us out for 3 hours patiently moving information from one phone to another. He stayed over an hour after the store closed. And he saved us money on our phone bill by signing up for autopay!! Thank you, Taylor!!”
“I came into the Ambassador location after having a bad experience at a different location in Lafayette and the girls help me transfer over from T-Mobile. The team is very knowledgeable and nice! I totally recommend this location in the Lafayette area!!!! They really know their stuff❤️”
“The sweet little lady she was young was very helpful with helping me get online to see my bill however I can o ly see my phone line so might be back with my husband s phone so he can add me as an authorized user he still can’t login to see anything. She did everything she could do to help me though”