“It's been a blessing (maybe a curse?) since this store has opened in Zachary. Always has whatever I need, when I need it. The different staff I've seen over the months/year I have been going have all been really pleasant, and I have not had one issue yet with this location. Store has always been clean and stocked, and I can bank on this being an in-and-out stop during my day even if I know I'm going to browse all the aisles looking at the things I could use, but didn't come to buy. Harbor Freight has tons of decent stuff for the price point... The sales they run frequently have really great stuff for the cost (looking at you hot dog compressor, electric pressure washer and shop fan that's been kicking through years of abuse). Not sure what some of these reviews are on about, but I guess sometimes people only see the one thing wrong and not the multiple things right.”
“Always good service. no one's ever out of their department ( or going to tell you that's not my department) the price may be a little higher than other places but it's worth it. Also, it's really kind of crafty for Ace hardware to put themselves inside a Rouses. it's very convenient for ACE to be by the dairy section. Seemingly and consistently end up purchasing items that you had no intention of even looking at when you first walked into the store? To have Rouses w/Ace hardware within their Grocery Store it gives the impression of what Walmart used to be ,wanted to be, and cared to be? Rouses must have customer service top priority, as their employees, managers, top to bottom, have actually turned their stores into a shopping experience that is actually nice. When a customer can go into a DG which should be a quick in and out and turns into total frustration because anything and pretty much everything you may want is not on the shelf... it's not in stock ....it's possible it's in the boxes?? But hey when somebody is trying to sit behind a desk at the corporate office looking at numbers like well our store is only 6,000 sq ft? so we should be able to take care of that with 200 total man hours!! I would definitely like to see the numbers that would compare hiring two extra people for sales floor. Opposed to the amount that is shoplifted in a day's time?? It's kind of like ...if you have to go get TIED FROM behind the counter? there's a damn issue when you're having to hide laundry detergent from shoplifters! so basically when Walmart wakes up these days they want to be Rouses... Rouses employees actually will ask if there's anything that you need or if they can help you with anything which is a nice touch for customer service. Stores like Dollar General family Dollar what not had a pretty good thing going until they decided to try and run stores off of 200 total hours a week so now there's no stock on the shelves everything's walking out the door and they're going to charge everybody else for theft, whenever all they have to do is hire a couple more employees even at $15/$18 or $20 an hour two more employees would cost a $50 an hour and reduce the shoplifting tremendously definitely would be worth $50 an hour I would say which is the reason that I will always shop rouses first second third priority and I will always win possible use Ace inside of rouses because of the convenience!”
“I like this store always find what I'm looking for. Last time I was in there the worker was very helpful. Can't remember his name but it was In the cleaning supplies , garbage bags area. I think his name was Larry(maybe) Clark (sure). As a matter of fact workers there are always helpful.”
“I ordered floor and when I went to pick it up, Jay and Makayla were just great. They were very easy to talk and did a very professional job loading my floor. Thank you Jay and Makayla for making my buying experience so enjoyable.Leslie”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.