Lowe's for all of your home improvement needs. Stop by the local Auburn, ME Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The store receives mixed feedback from customers. Many report outstanding experiences with exceptionally helpful, patient, and professional employees who go above and beyond, explaining things, helping with installations, assisting with heavy items like sand and lumber, and providing great service. These thoughtful and personable staff members inspire confidence. However, other customers report exceptionally bad service, citing rude people and management that seems unhelpful. Specific complaints include problems with missing items, coupon redemption, and stringent corporate policies. One long-time customer noted that while the store was once considered among the worst, it had cleaned up and become average, though later experiences led to frustration and canceling the store card. The overall experience appears to depend significantly on individual interactions with staff.
Was able to get everything we needed to remodel our home.
July 2026
I could not be happier with Nikki, Ben and Ray in the shower department at Lowe’s worked with my husband and I for over 45 minutes finding the perfect shower and pan that fit our bathroom Thank you so much. Excellent customer service.
July 2026
Of all the Lowe’s locations I’ve ever been to, this one has the most helpful, knowledgeable, friendly staff. The employees at this location are terrific.
