“They were very helpful in purchasing the phone However, I lost the phone before I was able to activate it. It appears maybe somebody might have taken it out of my vehicle and now the store wants me to come up with $250 to buy a new one. So in the meantime, I'm still paying for a $1200 phone that I do not have access to And I don't have the phone.I've been there.Clients since 2007.You think that they would help me out.I've never had like this happen to me before.It was supposed to be a Christmas gift.A very expensive christmas gift that I no longer have , but i'm still paying for”
“Unfortunately, customer service at cellphone retail offices are hit or miss. However, I recently had to make some phone changes and Christopher Tracy did an amazing job. He was attentive and polite, as well as knowledgeable of the issues we were experiencing. He should be commended.”
“I went into the Auburn store to trade in my old phone and upgrade to a new one and was helped by Jake F. He was delightful and very helpful! Very knowledgeable! Highly recommend!”
“My experience has been excellent. God bless you as a company and all as individuals who make it possible and high standard quality for our communities of Aubern, Lewiston, Greene... ME!”
“Kristina went above-and-beyond in every way possible. My phone fell and broke while I was trying to get my son settled at his university. Kristina did everything she could to get me the best possible plan and a new phone with data transferred. I’m glad this incident happened in Lewiston. My phone was outdated and there were challenges, but I could not have asked for a better ATT associate.”