Charlie's Motor Mall provides an excellent and great experience for both sales and service. The entire team is supportive and kind, offering help from the moment customers walk in. The buying process is efficient and not a hassle, with staff taking time to explain everything and answer all questions. They work to arrange everything in place and deliver as promised, even under time constraints. The service experience is also very efficient, with quick wait times for maintenance like oil changes and tire rotations. The mechanics discover issues and explain them clearly, while the body shop does a great job. Staff members take extra time to help with setting up vehicles and technology. Customers feel no pressure and are completely satisfied, highly recommending Charlie's for their warranty, amenities, and all-around great service.
Love my new purchase. Everyone was great - didn’t feel like I was pressured and when asking to see something else I was looking for it wasn’t a hassle. Highly recommend plus there warranty and other amenities they personally don’t have to offer are offered.
November 2025
Sam was awesome at finding exactly what I was looking for!
November 2025
My experience at charlies was excellent. The mechanic discovered nugget issues with my jeep. Mike pettengill the service rep explained everything every thing including price. I was completely statified.