PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It caters to a variety of pets including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers appreciate the convenience of online shopping with options for quick curbside or in-store pickup, often within two hours. The stores are known for being clean and animal-friendly, with friendly staff who are willing to help. PetSmart provides a wide selection of products, especially for freshwater fish, with many items not available at other stores and at competitive prices. While the store has a great variety of pet supplies and a rewards program that makes spending worth it, some customers note that the selection of animals is limited. PetSmart also offers services such as pet grooming, training classes, pet boarding, and adoption at certain locations. The staff members are often described as helpful, caring, and knowledgeable, especially in training sessions where they take time to explain things clearly and interact personally. Overall, PetSmart is a well-organized, friendly store that provides comprehensive products and services to meet most pet needs.
Always have what I need, staff is friendly and always helpful
June 2024
I visited this PetSmart mostly to just look around. I ended up getting a couple of great new plants and some new decorations for our home aquarium. The plants are still doing great a week later! A couple of them even have some new growth on them already!
June 2024
Very convenient to order online and pick up curbside (or in store) here when you don't have any large pet supply stores in your area. Have done this multiple times and so far the orders have always been quick and correct, and the pickup staff have been friendly too.
