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November 2023 by Ty Tekelenburg
Update NOV 2023I'm upping the score for 2 reasons. #1 It's been about 12 months with no issues, #2 One of the managers contacted me to apologize. He informed me that their staff had not received adequate training on the Truth in Lending Act and, they were taking steps to do better going forward. I actually really appreciated that they were willing to admit fault in this incident and display a genuine effort to improve.Original PostIf you are looking for a mortgage, I would stay far away from Bangor Savings.They were always unprepared, and getting closing disclosures from them was like pulling teeth. On multiple occasions they forced me to sign incorrect documents. After almost daily phone calls, I finally received the correct documents the day before closing.Loan servicing is not much better. The portal provides very little information and since I don’t bank with Bangor Savings, there are no options to pay my mortgage online. My only option to make or change payments is through a 15-20 minute online chat.
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November 2023 by Thomas Hill
Just another predatory bank.
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May 2023 by M. G
I have been with Bangor Savings Bank for more than 13 years and they have never let me down. They were pro-active once when a glitch with my debit card threatened to leave me stranded out of town. Their **************** deserves an A+. That says a lot in a day when even "C" **************** is rare. I freely recommend them to friends who are looking for a new bank. Thank you, Bangor Savings Bank!
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May 2023 by Michael G
I have been with Bangor Savings Bank for more than 13 years and they have never let me down. They were pro-active once when a glitch with my debit card threatened to leave me stranded out of town. Their **************** deserves an A+. That says a lot in a day when even \
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November 2022 by Daniel Needham
Wasn't that impressed.
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January 2022 by Alex
Bangor Savings Bank is threatening to fire employees that are not fully covid vaccinated by January 31st, 2022. No matter your thoughts/politics, the Supreme Court has ruled it illegal, and it is AGAINST THE LAW to make private medical records and personal health decisions a condition of employment. MAKE THEM FIRE YOU AND TALK TO A LAWYER.
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July 2020 by Matthew G
So, before all this covid-19 started, went into the Lewiston brand and felt like I was dismissed/not wanted. Fast forward to 7/3/2020 I try you again, but now at your auburn branch knowing what my credit score is, looking to refinance an auto loan with you. Was told I would have an answer in 24-48 hours. I call the branc on Tuesday between 4:30-5 pm left a message with a female teller, no return phone call. Leave a voicemail Thursday am at 7:30, no call back. Call back on Thursday around 5 pm, talk to the person I did the loan with was told my score was more than thirty point so lower, no explanation to this. No explanation as why no phone call or email from my voicemail earlier that day. No explanation for anything. I ended up just hanging up the phone, will not be trying them again for anything.
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June 2020 by Sandra S
Their "Pop Money" app is their biggest problem. It's very buggy and the staff don't know how to resolve simple issues. I was told the way to avoid dealing with Pop Money when my husband and I want to send each other money for something, it to simply have all of our accounts be JOINT. The banker says she has a joint account with her spouse, that's what I should do. That isn't appropriate. We should be able to each have our own accounts for our day-to-day spending. We do have other joint accounts elsewhere, but that's not for them to judge, simply because their transfer tool doesn't work well. I just closed my accounts there.
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March 2019 by randy Grindle
Well bangor savings is my bank this place is huge inside and looks super nice all futuristic i flew my drone arround to look at the new building after it was dome i helped inside build a couple of things and it was sweet i even went up on the roof whats a sweet mavel of engineering ita just out of a scyfy film or.skmething im glad i chose bangor savings i highly reccomend you do also ,,!!
