Bangor Savings Bank

Bangor Savings Bank, Banks
Hours: Bangor Savings Bank has been serving the financial needs of New Englanders since 1852, upholding its "You Matter More" promise to prioritize customers and communities. The bank aims to build lasting relationships through personalized solutions and convenient technology. Many customers appreciate the commitment to service, with one long-term client praising the proactive support during a debit card issue, highlighting the bank's reliable service over 13 years. However, there are mixed experiences, particularly regarding the mortgage process. One customer reported significant challenges, including delays in receiving closing disclosures and issues with incorrect documents. While this experience was frustrating, the bank's management acknowledged the shortcomings and committed to improving staff training on important regulations, which some customers found reassuring. Overall, Bangor Savings Bank strives to deliver a solid banking experience, balancing strong customer service with a willingness to learn from past mistakes.

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1. Bangor, Maine