“The customer service I received was outstanding. I believe the employee’s name was Matt because I heard someone else say it but I should have asked. I asked to see some rings but really didn’t know what I wanted, and also wasn’t sure about sizing. They were so helpful and so patient and picked ones that they thought would suit me or just that they liked. It was really fun, it felt like I was shopping for a friend. I ended up coming home with two of their picks!”
“Some of the absolute best customer service experiences of my life have been shopping in this store. The people who work here are helpful and super friendly. I always find what I need when shopping for gifts. My main complaint is that there is not enough plus size apparel on hand and I would purchase far more here if that weren't the case.The employees always offer to order online for me. They never disappoint BE MORE SIZE INCLUSIVE please you would be the best in all areas if you were”
“Discounted LL Bean returns. The best part was the service. These employees are awesome. The prices were basically the same (or higher) than the discounts you get when things go on sale online. The real benefit beyond outstanding service is you get to try before you buy. They make quality merch, but you pay for it. Big selection.”
“Customer service was very good. I'm very short and their clothes seem to always fit right. Very happy, with the crazy good deals they have right now. I went back and bought more clothes to redo my wardrobe the next day.”
“Not always a fan of big corporate stores, but then people like Kaitlyn, at this Old Navy, remind you how wonderful of an experience it can be. Had to return an item I really loved, due to a defect, but couldn't exchange it as there were no more. She returned it and ordered one to be delivered to me. Her professional and kind demeanor were so appreciated and reflect so well on this store and its employees. Pleasure shopping here.”
“What a cute place to pop in for unique gifts, or a fun time shopping!!! The new owners seem really committed to making sure people have a great experience and a wide variety to choose from.”
“They are a great store my daughter needed grip tape for her skateboard but she didn't know how much sheets exactly she would need so they said they also can put it on the skateboard so we got exactly what we needed and had it done by them no extra charge the people that work there are very nice and professional”
“Absolutely love Burlington its one store i can walk in and just grab my size and only 2 times has it not fit (both shirts marked wrong size on label) i probably have something from nearly every section ?”
“Yesterday I went into my local American Eagle store in the Bangor Mall. I was very pleased with the two sales clerks, Jayda and Kayla, who helped me with my issue and who were very professional, helpful and friendly. I was so happy with how I was treated by them, that I asked for their names so that I could mention their names specifically in my review of the store and my experience. Top notch customer service!!”
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“I came in here for an alteration to have the sleeves of my suit jacket shortened. Service was friendly. They took my measurements and shipped my suit jacket to their Belfast location for the alteration, and returned the jacket extremely promptly. They did an excellent job at a very reasonable price ($30). They even restitched the buttons on the sleeves. Communication was excellent.”