10AM - 5PM
213 Exchange St, Bangor“The customer service I received was outstanding. I believe the employee’s name was Matt because I heard someone else say it but I should have asked. I asked to see some rings but really didn’t know what I wanted, and also wasn’t sure about sizing. They were so helpful and so patient and picked ones that they thought would suit me or just that they liked. It was really fun, it felt like I was shopping for a friend. I ended up coming home with two of their picks!”
“Some of the absolute best customer service experiences of my life have been shopping in this store. The people who work here are helpful and super friendly. I always find what I need when shopping for gifts. My main complaint is that there is not enough plus size apparel on hand and I would purchase far more here if that weren't the case.The employees always offer to order online for me. They never disappoint BE MORE SIZE INCLUSIVE please you would be the best in all areas if you were”
“Customer service was very good. I'm very short and their clothes seem to always fit right. Very happy, with the crazy good deals they have right now. I went back and bought more clothes to redo my wardrobe the next day.”
10AM - 9PM
480 Stillwater Ave, Bangor“Not always a fan of big corporate stores, but then people like Kaitlyn, at this Old Navy, remind you how wonderful of an experience it can be. Had to return an item I really loved, due to a defect, but couldn't exchange it as there were no more. She returned it and ordered one to be delivered to me. Her professional and kind demeanor were so appreciated and reflect so well on this store and its employees. Pleasure shopping here.”
“I love Kohl's and must admit I was not a shopper before! It's always a nice feeling to be greeted by the working associates when entering a shopping facility. This Kohl's is very clean and easy to find what you're looking for.”
10AM - 6PM
620 Stillwater Ave, Bangor“I had excellent service! We are going on a cruise next week and I needed cute clothes for our cruise. I made an appointment with Sandra and she was amazing!! She helped me a couple years ago and this time she went over and beyond. She knew exactly what sundresses I looked cute in and flattering with my figure. I don’t like wearing shorts because of my thighs. She listened to me and I have a cute skorts outfits that I feel comfortable wearing.I have amazing new outfits to wear on the cruise and even after the cruise I can wear the outfits to work as well that’s a huge win win!!Thank you so much Sarah!!I can’t forget to say thank you to Marsali for adjusting my receipt to receive more discounts. All the staff are extremely friendly and helpful even going over and beyond carrying my bags to my car.I highly recommend that you shop here and ask for Sandra you won’t be disappointed.”
11AM - 7PM
639 Stillwater Ave, Bangor“While I was shopping for an electric blanket at the Bangor, Maine, location, I was assisted by Kathryn, a fantastic JCPenney employee, whose help, kindness, and thoroughness in finding the exact right product for me was phenomenal. End result: I immediately applied for a JCPenney charge card and left her department located between the blankets and children's clothes departments knowing that I had encountered one of the gems who works for your store.”
“I've been coming here for years for haircuts. The stylists are all very professional and do a fantastic job. Their prices are also reasonable. I greatly appreciate their weekend hours.”
“Yesterday I went into my local American Eagle store in the Bangor Mall. I was very pleased with the two sales clerks, Jayda and Kayla, who helped me with my issue and who were very professional, helpful and friendly. I was so happy with how I was treated by them, that I asked for their names so that I could mention their names specifically in my review of the store and my experience. Top notch customer service!!”
“I came in here for an alteration to have the sleeves of my suit jacket shortened. Service was friendly. They took my measurements and shipped my suit jacket to their Belfast location for the alteration, and returned the jacket extremely promptly. They did an excellent job at a very reasonable price ($30). They even restitched the buttons on the sleeves. Communication was excellent.”