Darling's Nissan is highly praised for its excellent customer service and professional staff. Customers consistently highlight their positive experiences, noting that staff members like Jim, Scott Larrabee, Curran, Steve, and Jacob go above and beyond to provide attentive and caring service. Jim is recognized for greeting customers by name and remembering previous discussions, making the experience personal. Many customers appreciate the smooth and painless vehicle purchasing process, with some returning for multiple purchases, such as Nissan Rogue and Murano models. Sales representatives like Curran are commended for their quick responses, thoroughness, knowledge, and understanding of individual financial needs, often exceeding expectations. Service team members, especially Steve and Jacob, are appreciated for their outstanding service, quick diagnosis, and helpful solutions, whether it’s fixing vehicle alarms, replacing key batteries, or handling oil changes and tire swaps. Customers feel valued and well-treated, emphasizing the helpfulness, professionalism, and kindness of the staff. Overall, Darling's Nissan is seen as a dealership that offers a positive, stress-free experience whether buying a vehicle or seeking service, making it a trusted choice for many loyal customers.
Amazing service and professional staff. Kaleb Storm made trading in my truck for new one a very pleasant and speedy process. Having to drive in from Caribou, they made sure all paperwork was ready when i arrived and had me out the door in under an hour. Thank you all!
February 2026
Letting you know that kathy Shedd is the best sales person. Not saying that the others are not never had them. But kathy is the kindest sales person I know. From the time you walk in to the time you leave. Thank you again kathy Shedd you are awesome. Karen kennedy
January 2026
Real simple. Mike Leonard is responsive to questions and listens to customers preferences. Also, Trey Prouty is very professional as is Mike and he also represents the dealership very well.