JCPenney is a large department store chain that has been serving customers since 1902, offering a wide range of apparel, home furnishings, and beauty products. The store features many national brands like Adidas and Levi's, along with private labels such as Liz Claiborne and Worthington. Customers can browse clothing for men, women, and kids, as well as footwear, jewelry, accessories, and more. The new JCPenney Beauty section provides skincare, makeup, and beauty deals from well-known brands, including Black-owned brands through Thirteen Lune. In Bangor, Maine, the store provides a variety of products, but some shoppers find it difficult to navigate and note that there are few staff members available to assist. One employee was praised for being helpful, kind, and thorough when helping a customer find an electric blanket. However, issues with carts are common, with many finding it hard to locate one, especially during busy times like Christmas. Parking is also a concern, with complaints about the lot not being very good. The store is generally clean and offers friendly service, but some customers feel the prices are too high for the quality, especially for men's suits and tops. Despite this, some products, such as Stafford menswear, are appreciated for their high quality and value. Overall, JCPenney provides a broad shopping experience, but improvements in staff availability, cart management, and pricing could enhance customer satisfaction.
