Verizon's Bangor store is dedicated to providing excellent customer service and meeting all mobile, 5G home internet, and business needs. Customers appreciate the convenience of scheduling in-store appointments online, along with options for online orders that can be picked up in-store or delivered. Many reviews highlight the friendly and patient staff, with specific mentions of employees like Paula, who ensure customers receive the best deals and have a smooth experience. Jonathon is noted for delivering exceptional personalized service, while the manager actively assists customers in finding products. Despite occasional long wait times due to the store's size, customers feel that making appointments helps speed up the process. The team, including Kenny, Ryan, Danielle, and Tyler, has gone above and beyond to assist with issues, such as unlocking phones, demonstrating a genuine commitment to customer satisfaction. Diego is also recognized for his helpfulness and knowledge when addressing technical problems. Overall, the Bangor Verizon store is highly recommended for its attentive and supportive service.
Ronald was great. He helped me figure out some phone plan issues so i could get a new phone and got it all done within an hour and was patient with me. And got me quotes and all the information needed and fast shipping for my new phone but had other colors in stock in person i could’ve got. Better experience than i expected
February 2024
Paula was awesome, patient and friendly. She made sure I was getting the best deal I could, checking on what I had for offers and priced everything out for me. She made the experience incredibly easy, smooth and quick.
July 2023
Great service! We had a lot to do with our phones and they were very patient, friendly and understanding.
