The Verizon store in Brunswick offers a range of services for mobile, 5G home internet, and business needs. Customers can visit in person or choose to schedule appointments and place orders online, with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. Reviews highlight mixed experiences at this location. Some customers find the store efficiently run with knowledgeable, friendly staff, especially noting helpful assistance from staff members who resolve technical issues quickly. One reviewer praised a staff member named Maynard for being very helpful during a switch account process. However, others report slow, full service and note that some newer employees push deals unsuitable for their phones, though a manager has fixed such issues. Overall, the store receives praise for its helpful staff and convenient services, though some customers prefer other locations for better service.
So helpful and knowledgeable! Highly recommended over any other Verizon store in the area.
January 2024
Went to the Verizon store today and was helped by a guy named Maynard. Was super helpful, and made our visit extremely easy. He addressed all of our questions and helped us switch accounts and start a new line. Very friendly!
July 2023
Always full and slow service. Some of the employees were newer and just pushed deals onto us that weren't even compatible with our phones/lines. Manager fixed the issue and made it right but I still don't recommend this location unless he's there.