UScellular provides great customer service, with staff described as friendly, helpful, and an amazing asset. Representatives explain everything in detail, help pick plans based on usage, and assist in selecting phones. They fix billing errors and technical difficulties to customers' satisfaction, work to secure cheaper bills and the best deals, and are very nice even when staying after closing time. The Ellsworth location handles large crowds well. Customers report being very pleased with their service.
I went in to replace my tablet and the staff was very friendly and helpful ! They got me out very quickly. Thank you !
September 2026
Thanks to the staff at T-Mobile in Ellsworth for providing attentive and friendly assistance on a busy Sunday. Taylor patiently led us through purchase of new phone and migrating of older phones with humor and excellent service. We appreciate all the help!
August 2026
Excellent customer service makes the short wait time worth it.
