UScellular provides great customer service, with staff described as friendly, helpful, and an amazing asset. Representatives explain everything in detail, help pick plans based on usage, and assist in selecting phones. They fix billing errors and technical difficulties to customers' satisfaction, work to secure cheaper bills and the best deals, and are very nice even when staying after closing time. The Ellsworth location handles large crowds well. Customers report being very pleased with their service.
I finally got to the store to change my account over from US CELLULAR TO T-MOBILE !. I was fretting the trip for days however when got up to the associate she put me at ease and we finished in ten minutes it was a great experience . Domie
March 2026
Julian Lupo helped us so much. We cannot say enough good about knowledge and manner😃
October 2025
Dealt with Lane. Had an amazing experience, explained everything in detail a great asset to your organization. Thank you.
