Falmouth Ace Hardware is a local gem known for its exceptional customer service and wide selection of products. As part of the Ace Hardware family, the store prides itself on being a helpful resource for the community. Customers consistently praise the friendly and knowledgeable staff, who are always willing to go above and beyond to assist with any needs. Whether helping find specific items or providing expert advice, the store's employees make every visit a positive experience. One customer shared a memorable story about how the store manager helped them quickly replace a snowblower before a major storm, demonstrating the store's commitment to its community. Another customer highlighted the convenience of the loose hardware bins, which are especially beneficial for DIY projects. The atmosphere at Falmouth Ace Hardware is welcoming, with staff who genuinely care about helping customers without any pressure to buy. One visitor even described their experience as the best customer service they had ever encountered, noting the staff's friendliness and expertise. Employees like Jane, who is often recognized for her efficiency and enthusiasm, contribute to the store's reputation as a favorite among locals. Overall, Falmouth Ace Hardware stands out for its dedication to providing quality products and outstanding service, making it a preferred choice over larger home improvement stores.
Not a huge hardware store but the staff are very helpful and friendly.
August 2025
The crew at this location are wonderful. Andre has made it clear to make customer experience a priority and it shows.
I have been met with helpful people in each department on each visit.
I have other Ace hardware closer to me but I will take the extra time to go to this location.
June 2025
I will come here over the big home improvement stores any chance I get. The staff is super friendly and always helps me find exactly what I need. For a small store they have a very big selection.
