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“To any customers whom felt they were rudely mistreated in my store Decorum and Nostalgia Lighting by a sales lady I apologize and to let you know she no longer is employed by us. It has never been our intention to mistreat anyone only to please and solve your needs but unfortunately we had a problem with this employee. Please reach out to me so we can correct this rudeness. Again I humbly apologize. Nick Harding , Owner”
“Well stocked and friendly helpful service. What more do you need? Stopped in for last minute painting supplies and returned the next morning for a return of one extra item. No issues, promptly refunded. Really great to have a place like this in town.”
“I’ve had the pleasure of going to this store 3x. All the staff are kind, patient, and genuinely interested in helping you solve your problem. Cannot recommend coming here enough, thank you, Rob!”
9AM - 6PM
200 Gorham Rd, South Portland
Hardware Stores
“I always like going to this Rockler store. Staff are very friendly, helpful, and knowledgeable, and they carry some nice items and supplies. The item I was after happened to be out of stock today, but it can be ordered easily enough. Based on what I have overheard, this is a good place for both experienced woodworkers and novices. Staff are very respectful and almost always able to assist. Definitely recommended.”
“I had to go in a couple weeks ago for some plumbing pipes. The older man and the main plumber went way above and to explain everything in detail and also put the pipes together to give us a reali life example of what it should look like. Beyond amazing. The customer service is wonderful”
“Having just moved to Gray, we were pleased to find a very convenient Ace Hardware and even happier once we visited them to choose paint colors and have extra house keys made. The staff was very helpful and knowledgeable. We will return, for sure.”
“This place is amazing. It is always Christmas when you go in and they do not have computers. Seriously. Old school business that always has the pipe you are looking to lay”
“Be prepared for excellence in customer service. This is not a big box store, so the advice given is of higher value. They handle challenges with grace. Five star service happens with each transaction. This fact is not lost here.”
“L&W is price competitive and extremely professional. Our drywall delivery with Jason and his crew exceeded expectations for timeliness and service and I would definitely recommend them for your building materials supplier”
“Performance Building Supply has been an outstanding partner to Northeast Trade Services. Their products are top quality and their team goes above and beyond to provide excellent service and support. We truly value the partnership and appreciate the role they play in helping us deliver exceptional results to our clients. Highly recommended!”
“Greatest Supply Company I've ever done business with! Every single Employee/Manager makes you feel welcomed and part of their team. They offer a wide range of materials for most of your contractor project needs. If they do not have on hand what you are looking for they will search high and low to help you find a solution. As a local small business owner/customer Lansing Building products PORTLAND MAINE IS OUR HOME AWAY FROM HOME.
THANK YOU TO OUR LANSING EXTENDED FAMILY”
“Our Rep Megan is awesome, responsive, professional and patient. Super happy to have her on our team. Got a call from a delivery driver who initially had trouble finding us, he was great as well and even with the tricky location he was totally on time.”
“The young lady working the cash register today (11/16) is the best! She is so knowledgeable and makes great conversation when checking out. Some cashiers just nod along, not this young lady! She makes you want to come back. She is going to be the CEO of a company some day with her attitude and work ethic! Go you girl”
7:30AM - 4PM
57 Ingersoll Dr, Portland
Hardware Stores
“Rented a nice van to move our scooters to the the repair shop! Easy AF, nice people! Van was clean, got respectable gas mileage, and was a comfortable to drive. Highly recommend!!!”
“We had a great experience with Mike at Sink & Spout. He was very knowledgeable about all of the products and recommended things that fit our budget. We wish more sales people would take the kind of time he took with us.”
“The first (and usually the only) place I look for tools! They always deliver on price, quality and customer service. There should be a Harbor Freight in every town!”
“Give Rick in the lumber department a raise!!!! He was so helpful and kind, I needed a few pieces of wood cut and he helped me choose the right types and cut it for me.”
“Bought an air-conditioner here. There were only a handful of employees and the merchandising person said he didn't know much, but he knew a lot of information. I was in and out with my a/c out for delivery inl less than20 minutes.”
“Searched endlessly for yard bags until I came around the corner and Micah approach me after finishing up with what appeared to be a pleasant interaction with other customers asking if I needed any help. He didn't take a guess at where he thought they might be but instantly brought me to the item. His Pleasant demeanor and willingness to help made for an easy conversation for a few minutes and his warm wishes for a good day left me smiling as I left the store with my items. At the time when everyone is stressed or not willing to look up from their phones it is delightful to have an interaction with someone willing to smile and look you in the eye. Micah is truly a an asset to the Lowe's team.”
“I had the best experience at Lowe’s in Scarborough over the weekend. Ashlie was incredibly knowledgeable, professional and helpful. I’m thrilled with the patio sets that I bought. Outstanding service and great products!!”
“Having Hammond Lumber supply my building materials for 3 structures during the past few years has been an excersize in frustration. A new home and two garages were included in this build. On the positive side, the sales representatives are professional and responsive to issues and mistakes that occur. Unfortunately, these mistakes cost money when contractors can't work efficiently due to missing material. I wasted countless hours driving to get items that should have been delivered with my materials. Another major disappointment was my experience with Boise Cascade who designed and provided my roof trusses. They completely failed to follow the designs they were provided. It changed the entire look on the garage. I paid in excess of 9K for trusses that were not in compliance with my drawing. Shouldn't the homeowner get to approve the final designs before they get released to be built. Apparently not! When their error was brought to their attention, they offered a $150 dollar credit. What a joke. Never again with Boise Cascade. Hammond should be embarrassed to have them as a supplier of roof trusses. Another concern was the condition of the material at the time of delivery. It was haphazardly loaded and secured with safety staps. Boxes were opened, torn and loose material was simply thrown on top. Several products were damaged and unusable. A picture is worth a thousand words. Despite my desire to reject these deliveries, I can't afford to send crews home because Hammond personnel can't do their job. Regretably, pride in your work is not a standard Hammond Lumber attempts to achieve. In summary, do I believe that mistakes happen, ... sure. Will I consider using Hammond in the future, ..... surely not.”
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“I have been to this store 3x in the past month, and a few more times previously. 5 instances dealt with Stihl equipment. Now I will admit that the brand is fairly confusing re: compatability, specs, etc. I have dealt with several different people in all those visits. Each time, Jane has come to the rescue. She has been fantastic to deal with, from choosing, ordering, returning ( when I chose incorrectly) and contacting me. I have been an extremely time consuming customer but she has always given quality and friendly help. She is the superstar of this store.”