215 US-1, Falmouth ME 04105
“All the Ace hardware stores around are great. This one has some higher end products as it is located in affluent Falmouth. Staff was very helpful and super friendly.”
234 Middle Rd, Falmouth ME 04105
“To any customers whom felt they were rudely mistreated in my store Decorum and Nostalgia Lighting by a sales lady I apologize and to let you know she no longer is employed by us. It has never been our intention to mistreat anyone only to please and solve your needs but unfortunately we had a problem with this employee. Please reach out to me so we can correct this rudeness. Again I humbly apologize. Nick Harding , Owner”
460 Cottage Road, South Portland ME 04106
“Well stocked and friendly helpful service. What more do you need? Stopped in for last minute painting supplies and returned the next morning for a return of one extra item. No issues, promptly refunded. Really great to have a place like this in town.”
145 Presumpscot St, Portland ME 04103
“I’ve had the pleasure of going to this store 3x. All the staff are kind, patient, and genuinely interested in helping you solve your problem. Cannot recommend coming here enough, thank you, Rob!”
200 Gorham Rd, South Portland ME 04106
“I always like going to this Rockler store. Staff are very friendly, helpful, and knowledgeable, and they carry some nice items and supplies. The item I was after happened to be out of stock today, but it can be ordered easily enough. Based on what I have overheard, this is a good place for both experienced woodworkers and novices. Staff are very respectful and almost always able to assist. Definitely recommended.”
19 Portland Road, Gray ME 04039
“Cooks is a staple in the Gray plaza, one of the oldest businesses there, from the outside it dosent look like much but looks are deceiving Cooks ACE Hardware carries everything a D.I.Yer needs to do the jobs around the house or in business and the tools to do them, competitive prices and always helpful employees make you feel important and taken care of”
274 St John St, Portland ME 04102
“I had to go in a couple weeks ago for some plumbing pipes. The older man and the main plumber went way above and to explain everything in detail and also put the pipes together to give us a reali life example of what it should look like. Beyond amazing. The customer service is wonderful”
38 Diamond St, Portland ME 04101
“Performance Building Supply has been an outstanding partner to Northeast Trade Services. Their products are top quality and their team goes above and beyond to provide excellent service and support. We truly value the partnership and appreciate the role they play in helping us deliver exceptional results to our clients. Highly recommended!”
914 US-1, Yarmouth ME 04096
“Be prepared for excellence in customer service. This is not a big box store, so the advice given is of higher value. They handle challenges with grace. Five star service happens with each transaction. This fact is not lost here.”
Mill Creek Shopping Center, 50 Market Street, South Portland ME 04106
“A true gem! I love this store. The folks (and cats) here are a delight. They have a great selection of gardening items and very cute gift shop section alongside the usual hardware store items which is so nice. The music and vibe are also A+. Any excuse I have to go here is a treat.”
242 Riverside St, Portland ME 04103
“L&W is price competitive and extremely professional. Our drywall delivery with Jason and his crew exceeded expectations for timeliness and service and I would definitely recommend them for your building materials supplier”
238 Riverside St, Portland ME 04103
“Our Rep Megan is awesome, responsive, professional and patient. Super happy to have her on our team. Got a call from a delivery driver who initially had trouble finding us, he was great as well and even with the tricky location he was totally on time.”
444 Lincoln St Ext, South Portland ME 04106
“This place is amazing. It is always Christmas when you go in and they do not have computers. Seriously. Old school business that always has the pipe you are looking to lay”
401 Riverside Street, Portland ME 04103
“Greatest Supply Company I've ever done business with! Every single Employee/Manager makes you feel welcomed and part of their team. They offer a wide range of materials for most of your contractor project needs. If they do not have on hand what you are looking for they will search high and low to help you find a solution. As a local small business owner/customer Lansing Building products PORTLAND MAINE IS OUR HOME AWAY FROM HOME. THANK YOU TO OUR LANSING EXTENDED FAMILY”
57 Ingersoll Dr, Portland ME 04103
“I'm a new customer who moved to Maine a few months ago. When I entered the building the management stopped what they were doing to greet me. He answered questions and supplied me with everything I needed in 10 minutes. Good service and also polite. Thanks”
172 St John St, Portland ME 04102
“We went to see selections of bath and shower hardware for our bathroom. We needed a custom size shower and wanted something better than Home Cheapo or Lowe's. This was a very nice two floor display of different fixtures from the basic to the sublime. We were able to order what we needed and our plumber picked it up two weeks later. Don't go if you're looking for cheap. It's been over a year and the shower continues to satisfy our needs. Service was excellent.”
161 Western Avenue, South Portland ME 04106
“I wanted to recognize Matthew at Harbor Freight for providing truly exceptional customer service. He absolutely exceeded my expectations from the moment I walked in. His product knowledge was outstanding, and he was able to find exactly what I needed in what felt like seconds. Not only was he incredibly knowledgeable about the products and their proper applications, but he was also friendly, professional, and genuinely eager to help. It’s rare to come across someone who combines expertise with such excellent customer service. Employees like Matthew make a lasting impression and are a huge asset to your company. In my opinion, he would make an outstanding store manager, and he certainly deserves recognition, a promotion, or a raise for the level of service he provides. Thank you, Matthew, for making my shopping experience such a positive one!”
300 Clarks Pond Pkwy, South Portland ME 04106
“Charlene in garden is a sweetheart. Andy is also helpful & friendly.Peter Wells is the Man Cool & knowledgebase of H.D.-GARDEN.AWESOME GRILL ASSEMBLY CREW of garden area.Solid and well built Grillzllc.”
331 Warren Ave, Portland ME 04103
“We had a great experience with Mike at Sink & Spout. He was very knowledgeable about all of the products and recommended things that fit our budget. We wish more sales people would take the kind of time he took with us.”
1000 Gallery Blvd, Scarborough ME 04074
“I bought tomato plants from Lowe's this spring, eight of which were Bonnie plants labeled Beefsteak. I grow them every year and love that they are so large. More bang for your buck! Except that these turned out to be NOT Beefsteaks. They are small tomatoes and shaped like Oxhearts, something Bonnie doesn't even grow?! I did contact Bonnie with photos and they had no idea what they were. Another one of the alleged Beefsteak plants never really grew and will produce only about five tomatoes! What a bummer! I contacted Lowe's 800 number and they forwarded my info to my local store and was contacted by a nice lady here in Scarborough. She apologized, refunded my purchase price and sent a $20 gift card, too! She did say that they come labeled so it wasn't something that they would have done at the store.It's a weird thing to happen, but this IS 2020, so that's what they are. 2020 tomatoes. In any case I appreciate the way Lowe's handled it! The other tomato plants are correct and producing lots of fruit. Ironically I had purchased the tomato plants from Lowe's instead of Broadway Gardens since did they not have any Beefsteaks this year.”
300 Clarks Pond Parkway, South Portland ME 04106
“Give Rick in the lumber department a raise!!!! He was so helpful and kind, I needed a few pieces of wood cut and he helped me choose the right types and cut it for me.”
1058 Brighton Avenue, Portland ME 04102
“Eric was phenomenal. We bought a grill here and Eric was super helpful. Identified my options based upon what I needed and helped us get a little off the price. He was a pleasure to work with.”
245 Riverside Street, Portland ME 04103
“Ah well. If you can navigate past all the stock in the aisles you might find what you’re looking for. Helpful staff. Shame the electrical cable is simpler to buy on Amazon now with all the cages”
300 Clarks Pond Pkwy, South Portland ME 04106
“Rented a nice van to move our scooters to the the repair shop! Easy AF, nice people! Van was clean, got respectable gas mileage, and was a comfortable to drive. Highly recommend!!!”
1000 Gallery Boulevard, Scarborough ME 04074
“I just want to give a special shout out to Michael, PK, Spencer and a lot of the Scarborough employees for being great to work with. They make buying material and building supplies easy. From going to great lengths on special order materials, great communication and amazing pricing the pro team at Scarborough branch has been a pleasure to work with! I highly recommend any home owner or small buisness to give them a call or visit.”
300 Riverside Street, Portland ME 04103
“Having Hammond Lumber supply my building materials for 3 structures during the past few years has been an excersize in frustration. A new home and two garages were included in this build. On the positive side, the sales representatives are professional and responsive to issues and mistakes that occur. Unfortunately, these mistakes cost money when contractors can't work efficiently due to missing material. I wasted countless hours driving to get items that should have been delivered with my materials. Another major disappointment was my experience with Boise Cascade who designed and provided my roof trusses. They completely failed to follow the designs they were provided. It changed the entire look on the garage. I paid in excess of 9K for trusses that were not in compliance with my drawing. Shouldn't the homeowner get to approve the final designs before they get released to be built. Apparently not! When their error was brought to their attention, they offered a $150 dollar credit. What a joke. Never again with Boise Cascade. Hammond should be embarrassed to have them as a supplier of roof trusses. Another concern was the condition of the material at the time of delivery. It was haphazardly loaded and secured with safety staps. Boxes were opened, torn and loose material was simply thrown on top. Several products were damaged and unusable. A picture is worth a thousand words. Despite my desire to reject these deliveries, I can't afford to send crews home because Hammond personnel can't do their job. Regretably, pride in your work is not a standard Hammond Lumber attempts to achieve. In summary, do I believe that mistakes happen, ... sure. Will I consider using Hammond in the future, ..... surely not.”
1058 Brighton Ave, Portland ME 04102
“I went to the Lowes in Scarborough and the employees were unhelpful and borderline rude. I decided to go and see if the Brighton location was any better, and thank goodness I did. Where Scarborough wouldn't help me place a $3k order for a fence, Matt at the Brighton Ave location was friendly, helpful, and even pulled some strings to get the supplies delivered a day earlier than expected. I'll drive further to go to this location from now on. Kudos to Matt!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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