Cell Phone Stores near Falmouth, ME

“Melysa was so helpful & courteous. Id just had my phone destroyed by an angry vehicle driver and was.pretty rattled. Her professiinal but kind manner was perfect. So grateful. Beth”

“Sarah, the store manager from the Falmouth Maine AT&T store was such a delight to work with! She was knowledgeable and kind while assisting me with my new phone upgrade. I would recommend her and this location to anyone!”

“Nice to have an option easily accessible in the middle of the Maine Mall. With a previously registered Zagg screen protector it was only $12 to replace it and Joseph did it smoothly and quickly.”

“James is an amazing sales representative. His customer service skills went well beyond my expectations. I went in with a sim card issue on my iPhone 13 and left with an iPhone 15 pro max and a new iPad. James gave me the best advice and explained all of my options clearly. My boyfriend and I spent a few hours at Verizon on a Saturday, which doesn’t sound like fun, but James made it a friendly, and welcoming experience. I got two brand new devices and my bill went down! James was great to chat with as well. He even made me some coffee during my visit! I have never felt more well informed and confident in my cell phone carrier than I did at yesterday’s visit. Thank you so much James, we will definitely be back!”

“Andrew stayed with me till the very end.... He was very good at answering questions..... He even stayed with me when his shift was over...
Verizon is very lucky to have him”

“It's rare you meet someone who does their job as well as Colleen does hers—completely knowledgeable, competent, cheery, professional. It really stands out.”

“10/10, would recommend. Great service, great team.

Decided to switch to T-Mobile based on an informal poll of my neighbors. After years of abuse from Fi and Mint, T-Mobile is such a breath of fresh air!

I love that if someone calls me, with T-Mobile my phone rings. Then I can answer the call and talk to the person. I can also call other people, who then comment on how much better I sound now. I can also send and receive texts in real time. Real time! I actually have to silence my phone at work now.

Sure, this is the bare minimum. But I'm paying for the bare minimum. I want the bare minimum. I'm now, for the first time in my life, getting what I want and am paying for in terms of a cell service plan.

And on that point, the team was really great. They did what they're probably supposed to do and made sure I knew about the higher-tier plans, but I never felt like I was being upsold or pressured to commit to more than I was prepared to. If someone from T-Mobile corporate see this, THAT'S A GREAT THING. In fact, please rework your app so that it's a little less full of your own ads and innocuous-looking sliders to enable new features that also result in an upcharge. Also, please fix the microsites for your authorized retailers so that they show all the different plans available, not just the most expensive ones. I wouldn't have known the right plan for me even existed but for word of mouth.

A huge thanks to Bobby and Adrienne for helping me through the process of switching. Their kindness, attention to detail, and systems knowledge made for a quick, painless, one-stop solution to a pretty big issue in my life. I don't expect it anytime soon, but if I have a problem with my phone or service down the line I'm totally confident that the team at this store will help me out.”

“Our associate Ryan was so very helpful, despite a terrible flaw in the AT&T system that was not allowing for processing of a new phone upgrade. He was so patient, has exceptional customer service skills and made sure we left satisfied with adding an additional line and device to our plan. He was personable and made us feel welcome despite the hiccups I usually find in a wireless store when making a large change. Kudos to Ryan, he’s a genuine and considerate employee.”

“I was greeted as I entered the store and was helped immediately.
The representative seemed very knowledgeable regarding the problem and fixed it within five minutes. Excellent customer service.
As a comparison, I waited for well over an hour recently for an equipment pickup that lasted five minutes once I got to the counter. Terrible.”

“I consistently have a very good experience with the staff located at the Running Hill Rd., South Portland, Maine location near target. If you have any issue, call them Directly. Thank you all for your continued help and your honest approach. I appreciate you.”

“Carter Brainerd from the Maine Mall store in Portland, Maine assisted us moving 11 lines from Verizon to AT&T. Carter's service was outstanding in every way. He was very patient and explained everything in great detail. Carter even summarized our visit in detail before we left the store in great detail. Carter provided best in class customer service. 10 out of 10 in customer service quality. Thank you, Carter for your professionalism and kindness.”

“THIS IS THE BEST PHONE STORE IN THE WORLD, AND POSSIBLY BEYOND!!!!! “JOHN PAUL” IS THE EYE PHONE WIZARD!!!! SOOOOooo MUCH BETTER THAN WAITING FOR AN UNKNOWLEDGEABLE WIZ KID @THE MALL!!!!!!!! THE ABSOLUTE BEST PHONE STORE TO DO BUSINESS WITH, AND THE BEST PRICES TOO!!!! IF YOU’RE A “PIRATE”, ,,, GO SEE “JOHN PAUL” AND TELL HIM YOU NEED A NEW EYEEEEeeeeeeeee PHONE!!!”

“Jacob was very helpful in the upgrading to new phones process. It was easy and he explained everything in great detail and made the process simple. We will definitely be going back with any and all inquires.”

“I wanted to update my review of this particular Walmart for a very specific reason (I've finally healed from the trauma the elephant inflatable caused; I realize that was more of an issue with Walmart.com than the Walmart in Scarborough), and that's their impressive meat alternative selection in the freezer aisle! As of writing this, they offer not only these well-known brands but an impressive selection from their individual portfolios! Like: + Morning Star Farms (chik patties*, sausage, crumbles, bacon, chick'n and waffle sandwiches, and sausages on a stick wrapped in blueberry pancakes*) + Gardein (mandarin orange crispy chick'n*, ground be'f, chick'n strips, f'sh filets*, turk'y cutlets*, and their ultimate chick'n filet*s, ultimate nuggets°, ultimate buffalo chick'n wings, ultimate sausage links°) + Beyond (plant-based seared steak tips, meatballs, nuggets, crumbles, sausage) + Impossible (bowls, chicken patties, meatballs) + JUST (folded egg*) AND they also offer a bunch of newer brands/brands I haven't found elsewhere in Greater Portland: + Tattooed Chef (plant based beef burrito* and chicken burrito bowls, plant based cheese enchiladas, açai bowls, and more [I am starting to see these at select Hannafords now]) + Daring (plant chicken wings°, cajun chicken wings, grilled chicken pieces, lemon and herb chicken pieces) + Omni (plant-based potstickers°, spring rolls°, luncheon meat, crab cakes°) + Simulate (plant-based tenders°, spicy nuggs, and dino-shaped nuggs) + Wholly Veggie (plant-based mozzarella style sticks, cheddar style jalapeño sticks°, ranch cauliflower wings, buffalo cauliflower wings, and more) + Happi Foodi (plant-based potato hash bowl, shawarma bowl, bulgogi bowl, enchilada bowls) * = items I particularly love! ° = items I haven't tried yet but am excited to! While I try to support local as much as I possibly can, sometimes my budget is just tight. A lot of our grocery budgets are tight. And if you're also trying to live an entirely (or at least mostly) plant-based lifestyle, things get even more expensive. It's all a balance, right? I don't want to buy from Walmart, I do want to buy from these brands; these brands are cheaper at Walmart. See what I'm saying? (I do stand by my previous review on some points, though. This particular Walmart: - has the most chaotic parking lot; no one knows who's doing what, there are some places you can drive in but not drive out, some places that mysteriously have dead-ends, and being a pedestrian? YIKES - so park as far as you can and walk in is my advice! - is **always** dirty. - the Customer Service line is as confusing as the parking lot - skip if possible.)”

“This store has been open since I was 11! I’m no size 11 in shoe. Same carrier since gifted phone program, I survived. They closed my line per request. Nice place for trainers.”

“I recently needed to replace an old cracked screen phone and went to this U.S. Cellular location. I was looking for a particular iPhone model and color and called ahead to verify it was in stock and the customer service in store picked right up and said they could hold it since it was the last one they had in stock no problem. Thomas, my wireless consultant, was knowledgeable and answered all my questions about the phone as I had more than a few since it was a big upgrade from the phone I had last (iPhone 6S to iPhone Mini 13!). He also was straightforward with offering, but not pressuring re: options to change my plan and other aspects of the paperwork. Last he helped place screen protector and transfer all I needed. So all in all a five star customer service experience. My only gripe is this location, being in the mall, it has taken much longer other times in the past to get help when they are busy with only two or so areas to help customers get setup and that has led to longer wait times- so I'd call ahead like I did if it's a busier time a day. I also think for how long I've been a customer for they could offer money off accessories or a new phone . Obviously service varies depending on where you live and travel, but US Cellular has been good to me so I'll stick with them.”

“This place always has the best customer service I came in with my phone to get it fixed which was not easy because it’s not a common problem and victor was able to fix it he kept trying and trying until he got it he could of just told me it was junk and I Would of belived him but he got it fixed great customer service. And it was a little past 8pm and he probably could have just closed the store down and go home but instead he fixed my problem. Thanks Victor.”

“Went In to get used prices for a co-worker on a switch and get some PlayStation stuff. The staff working tonight was super amazing, knowledgeable, cared, and very attentive to everyone in the store! They went above and beyond. Thank you so much!”

“Rowan, Michael and Gabe were noligable and awesome to work with. Had a few issues/holdups with my new phone purchase, they worked really hard to make sure everything was correct and taken care of before I left today. I also had to bring my dog in because it was too hot for him to be in the car. Nice crew, would absolutely recommend working with them again!”

“This US Cellular branch helped us out when we were in a major bind after one of our family members lost their cellphone (or it may have been stolen). The sales associate assisted us with the least expensive option for quickly replacing this phone. Thank You!”

“Thank you, Andrea and Matt for all your help today. You have made the holidays wonderfully special for Doug and Me. And thank you to the lovely woman who so kindly wrapped my gifts for me. She did a wonderful job went above and beyond her job description, and I truly appreciate it. I appreciate your level of customer service and helping answer my 50 questions. This is the best and easiest experience I’ve ever had at a cell phone store. You’ve made a forever customer out of me. Thank you for your kindness, professionalism and strong knowledge of your products. And thank you for giving me the best deal you could possibly give me. Every little bit saved helps these days. Merry Christmas and happy new year, Stephanie Clark”

“This service center has gotten better people are great to talk to about anything pretty knowledgeable on the equipment and service and are always willing to help very quickly Don't try to sell you anything you don't need it's definitely gotten better”

“I like shopping at this kohl's the most. They are always neat and clean. Their floor layout is simple to navigate. They always have great selections and great sales. I can always find something for the whole family in one place. Staff is friendly and helpful”

“Metro by T-MobileGreat store, I get a Hotspot service, very helpful for my needs. I was having some issues, and I went to the store and I get the best costumer service for the team, they fixed my issue and now I have good internet service. Yey. Thank yo Alex and don't remember the name of the female that was there this morning/noon. Great job!!!!”

“My friend bought a phone from this Apple Store and although she made the purchase, she was super unsatisfied with the sales associate’s demeanor. However, we came back to the store shortly after cause we needed a little bit of assistance and ELENA was THE REAL OG and the nicest person, she helped us super fast. We wished we did the purchase trough her so she can get the commission.”

“Jenna and Jeremy are awesome! They are both professional, knowledgeable , efficient and provided us with outstanding customer service. We swapped out our old phones/iPads and updated our plan. Everything was clearly explained. We appreciated their attention to detail and patience answering all of our questions. By far the best customer experience we’ve had at any Verizon store.”

“Just had a A+++++ experience in person with the service rep Timmy. He had the answer to every question I had been trying to get via phone to no avail. Thanks for the positive experience.”