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March 2025 by sherry foss
My mailman keeps dropping off the wrong mail, now he’s dropped an Amazon package on my porch for another person on my road. I’ve called the 800 line and let them know, got a service number, but no one’s picked it up yet. I’ve even had another package delivered since then, and the box was out there to be taken back and it didn’t get taken. Freeport post office doesn’t answer their phone.
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June 2024 by Jeff
Everyone complaining about the lack of mail being delivered or slow service: maybe consider that this is what happens when a Republican president defunds the postal service.
It's not the postal service workers' fault.
Vote blue.
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May 2024 by Serenity Van Halen
Overall good service. Some things not communicated well - for instance my mail box was knocked off the ledge where several people’s boxes are in a snow storm. All that was needed was to pick it up, but because of this the mail wasn’t delivered and it was marked as “per customer request.” I had important packages and as this was a Saturday I then had to wait until Monday to pick them up. However, when I came in staff was very friendly and helped me locate the packages right away, and were also helpful when I needed to ship some things.
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December 2023 by Tolly Lewis
Michelle the lead store clerk… is a miserable person who should not be employed here! I travel a lot for work and well I stopped in at the Freeport location 141 main st to drop of 10 small packages and asked for a receipt for my record of me dropping off I was told she doesn’t have not her problem and walked off! So I called to speak to a manager and behold she is the lead due to manager being out on deliveries, I asked when will the manger be in and was told she won’t ,I continued to ask why she couldn’t give me a receipt and she responded not her job since I live in Augusta and next time bring to my Augusta location then hung up on me! Unbelievable if you hate your job this much leave! Post office needs to look into her conduct here! Even her coworkers looked at me with confusion of why she couldn’t just print a recipe AFTER SHE ALREADY SCANNED THEM! Wish could leave 0 star
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August 2023 by Æther Adept
Multiple days the delivery driver has delivered to the wrong address
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August 2023 by Michelle C.
Hard to answer the phone when only one person is working to help customers that are there. Why don't you stop by, Matt F. I'd be happy to help you.
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August 2023 by Matt F.
Does ANYBODY ever answer the phone there!! Been calling for days! I know....shorthanded blah, blah, wah, wah. Everybody is shorthanded, answer your phone!!
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August 2023 by Dirty Souf Yankee
This 5-star rating is for Tanya. Very warm and kind. Helpful.Michelle is kind of curt and rude
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August 2023 by M C
Best Coworkers and customers I’ve ever worked in my 26 years with USPS
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May 2023 by Michelle Broderick
They always move the line quickly while being helpful and knowledgeable .
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April 2023 by Al L.
Delivered my package to wrong house.i called and she said she would try to get it back as she was delivering monday.and would call me.
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March 2023 by Greg
Unbelievable! Another day without a delivery! Critical packages that tracking shows as "Out for delivery" for days, checks that are desperately needed - and we get nothing! We're lucky to see one mail delivery each week for the past month or more. The counter staff tries to help, but who's in charge of this fiasco?
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March 2023 by Maria Usacheva
It's a very bad delivery service! Probably, they don't have enough employees for that...
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February 2023 by Erin Falconer
My informed delivery toldme I was supposed to receive my check on Monday. Here it is Thursday and we have had zero deliveries all week. I walked into the post office this morning and was told sorry no mail delivery all week. I told them I was waiting on a check, which us now 4 days late. The mail man was willing look for my mail,but then the lady at the counter barked at him and said no.She then rudely toldme all mail was getting delivered today,be patient. Now themail has been delivered, but I recieved nothing. So I went back to the post office and was told they didn't get to it today. And no they won't look for my mail. But my neighbor wnt to the post office and they were willing to look for hers. But not mine apparently.
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October 2022 by Cynthia Warner
Excellent customer service. Convenient. Full service postal needs.
