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December 2023 by Tolly Lewis
Michelle the lead store clerk… is a miserable person who should not be employed here! I travel a lot for work and well I stopped in at the Freeport location 141 main st to drop of 10 small packages and asked for a receipt for my record of me dropping off I was told she doesn’t have not her problem and walked off! So I called to speak to a manager and behold she is the lead due to manager being out on deliveries, I asked when will the manger be in and was told she won’t ,I continued to ask why she couldn’t give me a receipt and she responded not her job since I live in Augusta and next time bring to my Augusta location then hung up on me! Unbelievable if you hate your job this much leave! Post office needs to look into her conduct here! Even her coworkers looked at me with confusion of why she couldn’t just print a recipe AFTER SHE ALREADY SCANNED THEM! Wish could leave 0 star
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August 2023 by Æther Adept
Multiple days the delivery driver has delivered to the wrong address
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August 2023 by Michelle C.
Hard to answer the phone when only one person is working to help customers that are there. Why don't you stop by, Matt F. I'd be happy to help you.
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August 2023 by Matt F.
Does ANYBODY ever answer the phone there!! Been calling for days! I know....shorthanded blah, blah, wah, wah. Everybody is shorthanded, answer your phone!!
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August 2023 by Dirty Souf Yankee
This 5-star rating is for Tanya. Very warm and kind. Helpful.Michelle is kind of curt and rude
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August 2023 by M C
Best Coworkers and customers I’ve ever worked in my 26 years with USPS
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May 2023 by Michelle Broderick
They always move the line quickly while being helpful and knowledgeable .
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April 2023 by Al L.
Delivered my package to wrong house.i called and she said she would try to get it back as she was delivering monday.and would call me.
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March 2023 by Greg
Unbelievable! Another day without a delivery! Critical packages that tracking shows as "Out for delivery" for days, checks that are desperately needed - and we get nothing! We're lucky to see one mail delivery each week for the past month or more. The counter staff tries to help, but who's in charge of this fiasco?
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March 2023 by Maria Usacheva
It's a very bad delivery service! Probably, they don't have enough employees for that...
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February 2023 by Erin Falconer
My informed delivery toldme I was supposed to receive my check on Monday. Here it is Thursday and we have had zero deliveries all week. I walked into the post office this morning and was told sorry no mail delivery all week. I told them I was waiting on a check, which us now 4 days late. The mail man was willing look for my mail,but then the lady at the counter barked at him and said no.She then rudely toldme all mail was getting delivered today,be patient. Now themail has been delivered, but I recieved nothing. So I went back to the post office and was told they didn't get to it today. And no they won't look for my mail. But my neighbor wnt to the post office and they were willing to look for hers. But not mine apparently.
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October 2022 by Cynthia Warner
Excellent customer service. Convenient. Full service postal needs.
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July 2022 by Aaron Womack
Told them that USPS LOST an extremely important package of mine (master disc of a film I've been working on for TEN YEARS). Nobody cares! They just wait for you to stop talking and leave. They REFUSE to pay insurance. No one will search for my package, even though they know where it was last scanned. ZERO ACCOUNTABILITY OR REMORSE. Why would I ever use USPS again in my life? The trust is permanently broken. It seems no one here cares at all. I will never forget this and this is one of the worst things anyone has ever done to me.
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November 2021 by Mike Jones
What's up with the lady behind the counter? Seriously you need counseling.
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August 2021 by Libby Gay
Absolutely the most unkind and belittling woman behind the counter last Monday. Why? Whats wrong? In my home state the post office is happy to give a strip of tape and sometimes extra to secure a pkg. And if you want to compare mailing costs they are happy to oblige. Seriously USPS you need to put this lady in a box and ship her off. She gives ur town and state a bad impression for travelers passing thru or looking to relocate. Don't go here America unless you like to be beaten up by a bully.