UScellular is a leading communication services provider that connects over 5 million people, businesses, and government operations with its award-winning network. The company is committed to providing exceptional service and a wide range of products, including the latest smartphone devices, high-speed internet, and connected home solutions. Customers praise the exceptional service they receive at UScellular stores, particularly the Gardiner location. The staff is described as pleasant, helpful, and knowledgeable, always willing to go above and beyond to find solutions for their clients. Customers appreciate the lack of long lines and the personalized attention they receive. One customer had a "truly phenomenal customer service experience" with Ricky, who assisted with setting up a custom phone number, troubleshooting hotspot and tracking issues, and resolving a caller ID problem. Another customer, Kathy, was praised for her outstanding and kind service, with the customer traveling an hour to visit the Gardiner store specifically for the excellent customer experience. Despite some challenges with inventory and network coverage in certain areas, UScellular remains a popular choice for many customers seeking reliable communication services and a positive shopping experience.
Kathy and Shawna, one word. Wow. I had exceptional service from these two. Very polite and informative. Will be back again.
March 2025
This is the best place for me to purchase and service my phones. No long line, pleasant and helpful staff that make my problems theirs and always seem to have a solution. I have been treated poorly at Verizon too many times.
November 2024
Outstanding service from Kathy, beyond helpful and kind. I travel an hour to go to this specific us cellular store because I always end up having the best customer service experience!
