UScellular connects millions with its award-winning network, offering the latest smartphones, high-speed internet, and connected home solutions. The store in Augusta provides exceptional service from real humans, as reflected in recent customer reviews. Multiple customers report fantastic and great experiences, praising staff for being friendly, knowledgeable, incredibly patient, professional, courteous, and nice. Staff members are noted for going above and beyond, taking their time to ensure customers leave completely satisfied. They help with updating phones, transferring data, setting up new devices, and answering all questions without making customers feel rushed. Service is described as easy, enjoyable, and efficient, even for those who are not phone-savvy. Employees are highlighted for being super energetic, approachable, amicable, and having a friendly and funny demeanor that makes customers feel welcomed. They work to understand customer needs, help find the right product for the right price, and have even stayed after closing time to complete setups. This results in customers recommending the store and stating they could not be happier with the effort put in.
Jacob was amazing! He took care of everything for me and was so sweet about! I really appreciated his help and top customer service!!!!
April 2026
Stopped by today and had a great experience. Service was quick, efficient, and informative. Excellent customer service from Frank. Thank you, Frank for making it such a smooth visit!
March 2026
Frank at the us cellular Augusta on Stephen King Drive was a huge help!! Husband had gotten a phone in another store and it wasn’t set up properly, we went on a Sunday to this store and Frank had it up and running within the hour!! Awesome service!!
