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January 2023 by Mico N.
This location was previously a Rite Aid pharmacy and during that time it was efficient, friendly, and easy to use. After it became Walgreens we continued to use it for several years but the service quality decreased steadily after then. 10 to 30 minute wait times became the norm when picking up a prescription, and the drive-through closed for several months as well. The staff is constantly changing, many of them are completely apathetic and have no interest in providing reliable or friendly service. In an ongoing corporate series of changes, it eventually became impossible to reach anyone at Walgreen on the phone, Rx items were frequently out of stock, and errors went uncorrected.Finally, after this pharmacy taking five (you read that correctly) days to fill a prescription, I changed pharmacies to Bangor Drug Co company. Going to Walgreens ironically took more time than it did to drive the extra distance to Bangor Drug Co company. Getting a prescription filled at Walgreens has become far more difficult than it should be. I'm done.
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October 2022 by D. M.
PHARMACY: Do not waste your time on filling rx's here, they are a joke! I get texts/calls saying my rx is ready, and then EVERY SINGLE TIME i go to pick it up it is a minimum of an hour wait. They are never ready. There was a line of 20 people in there today, all of them said they have the same issue. All of us agreed to go elsewhere from now on. I am not kidding, don't waste your time going here.
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September 2022 by Jessica Carter
I am almost a week and a half off my meds of waiting to be refilled. I will be switching to Hannaford.
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May 2022 by Kara Millner
PHARMACY: Do not waste your time on filling rx's here, they are a joke! I get texts/calls saying my rx is ready, and then EVERY SINGLE TIME i go to pick it up it is a minimum of an hour wait. They are never ready. There was a line of 20 people in there today, all of them said they have the same issue. All of us agreed to go elsewhere from now on. I am not kidding, don't waste your time going here.
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March 2022 by acoustic Berry
Made an appointment for booster shot for my husband and I. The pharmacy was closed. Went to front and spoke to manager of store. She suggested that we call the Broadway pharmacy and they will let us go through. She waswrong. Google listing says pharmacy is open on Saturday. Very very frustrating.
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February 2022 by Rebecca J McMurtrie-Baker
My dr called in my prescription 6 days ago. It’s still “in progress”. I tried calling 4 times today and never talked with anyone, the phone just disconnected. After talking with a chat assistant, Kristy, who rudely ended the chat after telling me to call the pharmacy, I called the Hampden Walgreens back, waiting on hold, after being told there were two calls ahead of me. 10 minutes on hold, there was one call ahead of me; 5 minutes later, i got the general store recording, thanking me for waiting, and someone would be with me shortly. After almost 45 minutes on hold, I finally hung up with no answers. Walgreens pharmacy obviously does not care that their customers have medications that need to be filled in s timely manner. 6 days??? And I am without the medication that my doctor prescribed for me! This is absolutely ridiculous! 6 days, Walgreens-you had 6 days to do your job.
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January 2022 by Julie Otting
Phone busy for hours at a time. EVERYDAY! I sure miss Rite Aid!
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November 2021 by Rebecca Giles
Great pharmacy.
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September 2021 by John Ellison
Wow really? Im flagging in front of walgreens on Western Ave. She wouldnt let me use bathroom my cathiter broke and went everywhere
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November 2020 by Danielle Demmons
Always fast and friendly service! This has been my go to pharmacy since it was a Rite Aid! ☺️
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November 2020 by corey willbanks
alot of people don't come to wallgreens but they have some pretty good sales on their products
