Dead River Company
PropaneHours:
488 Hollis Rd, Hollis ME 04042 Hours
About Dead River Company
Dead River Company is a trusted provider of propane, heating oil, and kerosene throughout Northern New England. Known for their reliability, the business offers energy-saving solutions, high-efficiency heating equipment installation, and 24-hour emergency service to ensure customer comfort. Customer experiences have been mixed. Some reviews highlight excellent customer service, particularly from staff members in the Hollis office, who are responsive and helpful. A technician received praise for being knowledgeable and friendly during a propane installation. However, there have been instances of dissatisfaction regarding the customer service team. Some customers reported issues with account management and complaints about rudeness from certain representatives. Despite these challenges, the company has shown commitment to resolving issues and improving customer experiences. Many customers appreciate the technicians and delivery personnel for their efficiency and professionalism. Overall, while there are areas for improvement in customer service, Dead River Company remains a reliable choice for heating solutions in the region.
Most Recent Reviews
May 2025
Had an issue with opening a account and ordering propane on the website but Victoria at the Hollis office responded right back to my e-mails and got my tank scheduled for a fill that week. Excelent customer service from her!
January 2025
Spot on with delivery we never have to ask! Excellent
November 2023
A technician, named Chris, came to my house and installed propane for my new gas stove. He was knowledgeable and friendly. I was very pleased with his work as he explained all that he was doing. Thank you Chris! You're a good person!
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