“Had an issue with my oil pressure so I swung by to buy a container of oil. The gentleman who helped me not only provided the right kind but was nice enough to come out and check my car to make sure I was adressing the problem correctly. Excellent service and many thanks!”
“First auto parts store that doesn't treat me in a condescending manner because I'm a woman. They are very helpful and knowledgeable, and if the part isn't in, they get it in a day.”
“I live in California and had been searching for a new F150 Raptor but the prices here are all marked up over MSRP, even during this Covid crisis. When searching online I found a really great price on a new 2019 Raptor at York's of Houlton in Maine. I contacted them and Mark Chapman from their Sales team responded immediately. I had the obvious concerns/questions about whether the truck was CA compliant for emissions, and how I would get it here (it's 3500 miles away) safely and as cost effectively as possible. Mark was amazing. He gave me some contacts for shipping companies, confirmed the truck was in fact CA legal and could be registered in my state, and he worked with me on the pricing. We handled all the Financing remotely over email/phone and within a few days the truck was mine. It took me a little time to find a carrier that would get out that way (I recommend Montway, once I connected with them, it only took them 24 hours to find a truck to pick it up) but once it got picked up, I had the truck a week later. I can't say enough about Mark, he stayed in touch with me daily via text and called me when it was important, and is just an all around awesome guy. All my friends thought I was crazy buying this truck from a dealer 3500 miles away but Mark made this process so easy...I wish I could pay him a visit in person and shake his hand. Thank you Mark!”
“Went to Acott's for repairs after someone backed into my parked Mustang GT. They got me in as soon as they could, and the work was excellent. Paint matched and blended extremely well, and you can't tell my car was damaged at all. Will go back here for body work in the future if the need ever arises.”
“I recently found myself unexpectedly in the market for a vehicle following a collision in which a distracted teenager rear-ended me and totaled my car. After endless shopping online, I returned to the local trustworthy dealer that I have purchased several vehicles from over the years. Finding the right vehicle led to a seamless transaction with Emily in finance and Zach in sales. Professional, friendly, and knowledgeable, they made an otherwise difficult situation very pleasant and easy. When time off from work to complete the transaction was an issue, they actually brought the paperwork and the car 1 1/2 hours away to me. York's of Houlton Customer service just seems to be getting better with time. In an age where many dealerships are arrogant, independent, and impersonal, York's treats their customers like family. The fact that they don't try to get rich on every single vehicle with ridiculous mark-ups is just icing on the cake. Their prices are fair, their approach is modest, and their customer service, even after the sale, is absolutely second to none. If you're looking for a drama free dealer you can actually trust, York's of Houlton is the only intelligent choice for Aroostook County and beyond.”