Crate & Barrel Outlet offers a mixed shopping experience, with a focus on furniture and seasonal items like Christmas decorations. Customers have noted that the store can sometimes feel sparse, with limited dishware, glasses, and servers available. The selection can vary greatly, making each visit unique and exciting. While some shoppers have found good deals, particularly on final sale furniture and occasional category sales, others have expressed disappointment with the condition of certain items, which can include damaged or floor model pieces. Prices for many goods, including plates and cooking tools, may match retail store prices, limiting the outlet's appeal for bargains. However, the customer service has received positive feedback, with staff being described as knowledgeable and accommodating. Overall, while some customers appreciate the thrill of the hunt and occasional discounts, others suggest that shopping online may be a better option for consistent value.
Just picked up our couch. Thank you to Ella for being so helpful throughout the process, and thanks to Liam for helping us load it up!
September 2026
Nice place to get good deals on household items including furniture and bedframes.
May 2026
I was in at the outlet on Tuesday and the team that was working were so incredibly kind and helpful and the manager was also incredibly capable. I have been to this outlet so many times but I wanted to thank the staff from Tuesday May 5th in the morning!
