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“Technology is definitely a challenge at times for me. I visited the Verizon store in Lisbon Falls last week. Ben was unbelievable and so helpful to me. He provided great service and was extremely knowledgeable. He explained everything to me and was so wonderful to work with. I would definitely recommend him and cannot thank him enough for all his help!”
“They were very helpful in purchasing the phone However, I lost the phone before I was able to activate it. It appears maybe somebody might have taken it out of my vehicle and now the store wants me to come up with $250 to buy a new one. So in the meantime, I'm still paying for a $1200 phone that I do not have access to And I don't have the phone.I've been there.Clients since 2007.You think that they would help me out.I've never had like this happen to me before.It was supposed to be a Christmas gift.A very expensive christmas gift that I no longer have , but i'm still paying for”
“Unfortunately, customer service at cellphone retail offices are hit or miss. However, I recently had to make some phone changes and Christopher Tracy did an amazing job. He was attentive and polite, as well as knowledgeable of the issues we were experiencing. He should be commended.”
“I went into the Auburn store to trade in my old phone and upgrade to a new one and was helped by Jake F. He was delightful and very helpful! Very knowledgeable! Highly recommend!”
“Matthew in the Auburn store is amazing. He went above and beyond to help us with our issues. He was spot on when it came to our time and was easy and polite to deal with. Thanks again Matthew”
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“5 star service! Ricky his associates go above and beyond . We use them for all of our business phones. Keep up the great work! Thank you for keeping our dealership phone lines and text lines up and going!”