Staples in Auburn provides printing, shipping, technology, and other services essential for small businesses, remote workers, and students. Customers report excellent staff and wonderful customer service across the store. The team is described as awesome, helpful, patient, and understanding, knowing when to assist and when to give space. Specific praise highlights the Print Shop, where staff are accommodating and helpful in figuring out the right sizes and materials for special projects while staying within a budget. Employees clearly explain steps for services like Amazon returns and new laptop purchases, even transferring data for same-day pickup. Customers recommend going into the store for help from a real human, calling it a game changer and the ideal retail experience. Many state they will definitely use the services again and would recommend Staples.
Had trouble with an online order that customer service over the phone couldn't help with and Blake, the manager I spoke with, was quickly able to resolve my problem in the store. Thank you, Blake.
May 2024
Excellent staff. They know when I need to ask a question and leave me alone when I don't. The ideal retail experience.
April 2024
Store is clean and easy to navigate. Prices are reasonable and products I needed were in stock.
