Ripley and Fletcher Ford is a highly recommended car dealership known for its exceptional customer service and knowledgeable staff. The sales department, particularly Jeff and Tracy, have received praise for their patience, informative approach, and ability to create a calm and positive purchasing experience. Customers have highlighted the professionalism, courtesy, and friendly nature of the entire team, from the sales process to regular service. The service department has also been consistently praised for its excellent service and the reason many customers choose to purchase their used cars through the dealership. Customers have expressed their satisfaction with the timely communication and attention to any issues that may arise. Overall, Ripley and Fletcher Ford is a trusted and reliable dealership that goes above and beyond to ensure a smooth and positive experience for its customers.
Great Service !! Love that they come pick up the vehicle and return it when service is complete!! Extremely helpful!
August 2024
It is not a big operation. But,, that is a good thing. I was a valued customer from beginning to end.
August 2024
I highly recommend Ripley and Fletcher and give them 5 stars because their customer service and knowledge from the sale to regular service has been fantastic. Professional, courteous, friendly, with timely communication. Great job!
