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November 2023 by Brandon Merry
From the moment I explained how my truck got damaged, they were checking to make sure I was okay and was able to get my truck in quick and fixed fast. I never had to worry about my truck while they had it. Looks like new!
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September 2023 by john wheeler
As always I was treated with courtesy, prompt service and an explanation of the work needed and performed . The team at R&F continues to give great service and you can count on the work being done right the first time very time.
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September 2023 by Lee May
Bought an Expedition. Delivered as promised with minimal hassle and no hard sell nonsense. Service and detailing has been done there and they will scoot you home if needed. Polite, professional, knowledgeable and vehicle is returned as requested in time promised. Owner of dealership is amazing and you can actually talk to him and he is hands on. Would recommend!
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August 2023 by Rich Hines
Our experience with Ripley & Fletcher exceeded my expectations, no high pressure tactics, very friendly and knowledgeable staff from sales person right on thru to financing. Never have we've felt more at ease and comfortable in the process of buying/leasing a vehicle. I would definitely recommend Ripley & Fletcher to others!
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August 2023 by Thatcher Cormier
Sales team / I purchased my 2016 F350 from here my sales person, Cam Richardson was very helpful and goes above and beyond for his customers. I not only was able to get the truck from him but he also helped get me sent in the right direction for a plow and a flatbed for the truck. I have also talked with other sales reps while mine was away, and they all were more than willing to help with any questions I had.Service department / half the battle with any vehicle is maintenance and repairs and no one wants to wait weeks and weeks on end to get there vehicle back but Ripleys makes it easy to get in and out as soon as possible. I have only delt with the commercial truck side of the servicing department, but iv always gotten quick and speedy service and didn’t have to wait long. Sometimes parts are on back order but you can’t do anything about it, but the servicing department does what they can to help you with whatever you need and get you back on the road.Overall / If you’re in the market but don’t want to feel pressured or pushed into something you don’t want they will find what you do want and make sure you leave in a nice new or pre-owned vehicle.
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August 2023 by Joanne Bilodeau
Went to look at car that I saw on their website, took a test drive, instantly loved the car and signed the paperwork then and there.Picked up the car a week later.It was awesome !
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June 2023 by Andelena Henderson
I cannot say enough about this dealership. I’ll be totally honest I’m not a fan of dealerships they are usually not my cup of tea I like to buy my cars from private sellers. This dealership went above and beyond with my car and I could not be happier. I definitely will be headed back there to buy another car when I need one.
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May 2023 by reeve anderson
Purchased a new Chassis Cab dump truck from Cam (salesmen) and had an amazing experience. They equipped the truck extremely fast (in house!!). Can’t thank these guys enough. I’ll be back soon!
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April 2023 by tekhelet777
Bought a new Ford Transit van from here. It took nearly a full year to get my van. I don't blame the dealership for shortages of vehicles but I feel like they definitely could have done a better job of trying to get or find me a van. Also the communication was not good. I rarely ever got called but instead had to keep calling to see where things were at. If I was told "I give you a call back as soon as I know" I could count on never getting called.After a year I had given up on getting a new van and decided to buy a used van out of state. I called R&F to ask about my van one more time and to let them know I was buying a used van from someone else and they proceeded to tell me that my van was ready and I could come get it. ?Nice people but not good at getting you the vehicle you want or getting back to you about anything.
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April 2023 by Jessika Myers
We had a wonderful experience at Ripley and Fletcher. We didn’t go in with any expectations but have had pretty frustrating experiences at previous dealerships in surrounding areas. Randy was very friendly, he was willing to work with us for OUR needs. They offer great trade in values and they don’t twist your arm. Though Randy was our salesperson who we primarily spoke to, the rest of the salesmen or employees offered us great conversation and friendly smiles the whole time. We loved our time here and wish we had gone here sooner.
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April 2023 by Donna M Anderson
My experience with Ripley and Fletcher was excellence in motion. Quick, thorough and I was extremely satisfied when my advisor stated I had a rat in my engine and they took it out for me!
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March 2023 by kevin davis
Conner and Hank were absolutely amazing. I had little hope of getting into a good vehicle, let alone a great one.They made it work when nobody else had been able to.They really do take care of the locals and go way above and beyond!!!Thanks so much for all the hard work and making me a lifetime customer.Joe has truly surrounded himself with great people!!
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March 2023 by Paul Taylor
Ripley and Fletcher Ford has been a pleasure to receive service from. They work to meet your schedule, which is important to me, because I use my vehicle for my business. The quality of service is top notch. I have been extremely pleased with the quality, amount of time to get my vehicle repaired and the cost for the repair. I would highly recommend Ripley and Fletcher Ford to everyone.
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March 2023 by Megan McCarthy Gooley
The best and easiest car shopping ever!! Not pushy at all! Answered all my questions, showed me everything and helped me get into my new rig! Had my two girls, 4 & 1 and they were great to them too. Everyone was super kind and amazing!! Can't say enough about this place!! Loving my new explorer too!!! Thank you for a great experience!! Will be back again I'm sure!
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February 2023 by devon messer
I loved buying my 2016 f150 there they were very nice people to me and pop.
