CVS Pharmacy offers a large location with friendly and helpful staff, making it a convenient choice for customers. The store is generally easy to navigate, and most items are readily available. One customer noted excellent service when needing a prescription refill while visiting from out of state, highlighting the helpfulness of the pharmacy technician. However, some areas need improvement, such as the cleanliness of the bathrooms and the need for larger trash cans at the self-checkout. Additionally, while the pharmacy staff is busy and dedicated, there are concerns about the efficiency of the phone system, causing delays in prescription processing and customer inquiries. Overall, CVS Pharmacy is appreciated for its customer service and resources, though improvements in certain operational aspects could enhance the experience further.
Bathrooms need to be cleaned more often and maybe a bigger trash can where the self checkout registers are, they are very small and always overflowing
July 2023
Came in today and got exactly what I was looking for, Cassie was such a huge help and kept a smile on the entire time!
July 2023
I needed to get a refill of my prescription in Maine while visiting from Florida. The technician at CVS in Portland Maine was extremely helpful. He called Florida to cancel my prescription down there and he quickly refilled it here. Awesome Customer service!
