O'Reilly Auto Parts in Portland, Maine provides friendly and competent service. The store is noted for being open late, offering help with auto parts needs after hours. Employees frequently go above and beyond, offering to test car batteries and honestly determining when a replacement is not necessary, saving customers money. Staff members are described as very kind, helpful, and knowledgeable, providing in-depth advice on specific parts. Service is exceptional both on the phone and in-person. The team is willing to assist with installations, such as putting in a new headlight for customers, even stepping outside in the rain or dark to ensure the correct part and help with the task for safety. This willingness to help, including with hands-on services like battery testing and bulb installation, creates fabulous experiences. Customers express deep appreciation, stating they will never shop anywhere else again due to the outstanding and thoughtful customer service received from the parts professionals at this location.
Ashley in the Brighton Ave. Portland Maine location was awesome. Customer awareness, great personality and customer skills. Willing to accept help and helped co workers! I have Been in parts business for over 30 years and she has the skill! 5 Stars
December 2025
Super easy and convenient! I showed up at the store, and Marjuan quickly installed my new car battery on the spot. Great service—highly recommend
November 2025
I came in because I needed a headlight replaced. Maroan helped me pick the light and had it replaced within 5 min flat! He was professional so helpful. Thank you Maroan!
