“Nice to have an option easily accessible in the middle of the Maine Mall. With a previously registered Zagg screen protector it was only $12 to replace it and Joseph did it smoothly and quickly.”
“Andrew stayed with me till the very end.... He was very good at answering questions..... He even stayed with me when his shift was over...
Verizon is very lucky to have him”
“I was greeted as I entered the store and was helped immediately.
The representative seemed very knowledgeable regarding the problem and fixed it within five minutes. Excellent customer service.
As a comparison, I waited for well over an hour recently for an equipment pickup that lasted five minutes once I got to the counter. Terrible.”
“I consistently have a very good experience with the staff located at the Running Hill Rd., South Portland, Maine location near target. If you have any issue, call them Directly. Thank you all for your continued help and your honest approach. I appreciate you.”
“Carter Brainerd from the Maine Mall store in Portland, Maine assisted us moving 11 lines from Verizon to AT&T. Carter's service was outstanding in every way. He was very patient and explained everything in great detail. Carter even summarized our visit in detail before we left the store in great detail. Carter provided best in class customer service. 10 out of 10 in customer service quality. Thank you, Carter for your professionalism and kindness.”
10AM - 6PM
6 Old Dogs Ln Ste 108, Biddeford
Mobile Phones
“Dylan reed was so helpful and helped me with phone thank you so much best exsperience ever totally recommend coming here with any troubles
Thank you Dylan!”
“Went In to get used prices for a co-worker on a switch and get some PlayStation stuff. The staff working tonight was super amazing, knowledgeable, cared, and very attentive to everyone in the store! They went above and beyond. Thank you so much!”
“Jacob was very helpful in the upgrading to new phones process. It was easy and he explained everything in great detail and made the process simple. We will definitely be going back with any and all inquires.”
“Rowan, Michael and Gabe were noligable and awesome to work with. Had a few issues/holdups with my new phone purchase, they worked really hard to make sure everything was correct and taken care of before I left today. I also had to bring my dog in because it was too hot for him to be in the car. Nice crew, would absolutely recommend working with them again!”
“I wanted to update my review of this particular Walmart for a very specific reason (I've finally healed from the trauma the elephant inflatable caused; I realize that was more of an issue with Walmart.com than the Walmart in Scarborough), and that's their impressive meat alternative selection in the freezer aisle! As of writing this, they offer not only these well-known brands but an impressive selection from their individual portfolios! Like: + Morning Star Farms (chik patties*, sausage, crumbles, bacon, chick'n and waffle sandwiches, and sausages on a stick wrapped in blueberry pancakes*) + Gardein (mandarin orange crispy chick'n*, ground be'f, chick'n strips, f'sh filets*, turk'y cutlets*, and their ultimate chick'n filet*s, ultimate nuggets°, ultimate buffalo chick'n wings, ultimate sausage links°) + Beyond (plant-based seared steak tips, meatballs, nuggets, crumbles, sausage) + Impossible (bowls, chicken patties, meatballs) + JUST (folded egg*) AND they also offer a bunch of newer brands/brands I haven't found elsewhere in Greater Portland: + Tattooed Chef (plant based beef burrito* and chicken burrito bowls, plant based cheese enchiladas, açai bowls, and more [I am starting to see these at select Hannafords now]) + Daring (plant chicken wings°, cajun chicken wings, grilled chicken pieces, lemon and herb chicken pieces) + Omni (plant-based potstickers°, spring rolls°, luncheon meat, crab cakes°) + Simulate (plant-based tenders°, spicy nuggs, and dino-shaped nuggs) + Wholly Veggie (plant-based mozzarella style sticks, cheddar style jalapeño sticks°, ranch cauliflower wings, buffalo cauliflower wings, and more) + Happi Foodi (plant-based potato hash bowl, shawarma bowl, bulgogi bowl, enchilada bowls) * = items I particularly love! ° = items I haven't tried yet but am excited to! While I try to support local as much as I possibly can, sometimes my budget is just tight. A lot of our grocery budgets are tight. And if you're also trying to live an entirely (or at least mostly) plant-based lifestyle, things get even more expensive. It's all a balance, right? I don't want to buy from Walmart, I do want to buy from these brands; these brands are cheaper at Walmart. See what I'm saying? (I do stand by my previous review on some points, though. This particular Walmart: - has the most chaotic parking lot; no one knows who's doing what, there are some places you can drive in but not drive out, some places that mysteriously have dead-ends, and being a pedestrian? YIKES - so park as far as you can and walk in is my advice! - is **always** dirty. - the Customer Service line is as confusing as the parking lot - skip if possible.)”
“I recently needed to replace an old cracked screen phone and went to this U.S. Cellular location. I was looking for a particular iPhone model and color and called ahead to verify it was in stock and the customer service in store picked right up and said they could hold it since it was the last one they had in stock no problem. Thomas, my wireless consultant, was knowledgeable and answered all my questions about the phone as I had more than a few since it was a big upgrade from the phone I had last (iPhone 6S to iPhone Mini 13!). He also was straightforward with offering, but not pressuring re: options to change my plan and other aspects of the paperwork. Last he helped place screen protector and transfer all I needed. So all in all a five star customer service experience. My only gripe is this location, being in the mall, it has taken much longer other times in the past to get help when they are busy with only two or so areas to help customers get setup and that has led to longer wait times- so I'd call ahead like I did if it's a busier time a day. I also think for how long I've been a customer for they could offer money off accessories or a new phone . Obviously service varies depending on where you live and travel, but US Cellular has been good to me so I'll stick with them.”
“Thank you, Andrea and Matt for all your help today. You have made the holidays wonderfully special for Doug and Me. And thank you to the lovely woman who so kindly wrapped my gifts for me. She did a wonderful job went above and beyond her job description, and I truly appreciate it. I appreciate your level of customer service and helping answer my 50 questions. This is the best and easiest experience I’ve ever had at a cell phone store. You’ve made a forever customer out of me. Thank you for your kindness, professionalism and strong knowledge of your products. And thank you for giving me the best deal you could possibly give me. Every little bit saved helps these days. Merry Christmas and happy new year, Stephanie Clark”
“After having one of the most awful customer service experiences of my life, we were dreading to come back. This time, however, was significantly different. After trying to add another line for two weeks, we decided to come back into the store and try again. The store manager, Nolan, and the other customer service representative, Landon were very patient and helpful with us. They were able to activate a SIM card for my daughter within 20 minutes. They also acknowledged the poor customer service from last time, apologized, and assured us that they take bad reviews seriously. So grateful for this experience after what happened last time. Couldn’t recommend this store enough.”
“I will say the sale rep was excellent but I will also say the manager was very rude and unpleasant to talk to . They are there to do a job. I was not impressed by him at all.”
“My friend bought a phone from this Apple Store and although she made the purchase, she was super unsatisfied with the sales associate’s demeanor. However, we came back to the store shortly after cause we needed a little bit of assistance and ELENA was THE REAL OG and the nicest person, she helped us super fast. We wished we did the purchase trough her so she can get the commission.”
“Jenna and Jeremy are awesome! They are both professional, knowledgeable , efficient and provided us with outstanding customer service. We swapped out our old phones/iPads and updated our plan. Everything was clearly explained. We appreciated their attention to detail and patience answering all of our questions. By far the best customer experience we’ve had at any Verizon store.”
10AM - 7PM
127 Shops Wy, Biddeford
Mobile Phones
“I went in to this store yesterday because I am a new customer and ordered my new phone online and was having issues with switching my number over from the old carrier. Aaron helped us out with the problem and did such a great job! He was incredibly knowledgeable, clearly knew what needed to happened and worked on it until he got the issue solved. Great manager and customer service!”
“John at the Saco store was fabulous and made our work phone upgrade and number transfer (Verizon to ATT) process so much easier!! Truly, it was seamless. He was honest, obviously knew what he was doing and talking about, he was interesting to chat with, and answered every question we had. All of the employees greeted us and were helpful. Thank you so much to John— big ups! 10/10.”