Ira Toyota Saco Parts offers a mix of experiences for customers. While some reviews highlight friendly staff and efficient service, others express disappointment with the thoroughness of diagnostics and sales practices. Customers appreciate the quick check-in and timely communication during service, particularly praising the efforts of the staff even amidst ongoing construction. However, there are concerns about the quality of service, as one customer reported leaving with the same issue unresolved after a lengthy wait. Additionally, some found the sales approach unprofessional, noting distractions during interactions. Overall, Ira Toyota Saco Parts has friendly service but may need to improve on thoroughness and professionalism in certain areas.
Sales were decent. David from finance was not professional. Answered personal text messages while with me. Tried to sell stuff not needed. I understand being a salesman, I work in the industry. Just don’t have stupid props and read off of a script.
July 2023
Despite all the construction going on—the service was great and friendly as usual. Michelle did a super job registering customers and keeping them informed during the wait.
July 2023
Just had my Avalon serviced and was pleasantly surprised with the service I received. Checkin was easy and quick, communcations on progress was timely, and car was ready fairly quickly. Payment and pickup was also quick.Thank you IRA service dept.
