The UPS Store in Saco, located in the Saco Valley Shopping Center, offers a wide range of services including packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. The store is locally owned and operated, with staff known for their professionalism and helpfulness. Customers frequently praise the knowledgeable staff, highlighting employees who go above and beyond to assist with their needs, whether it’s finding the right box, ensuring proper insurance, or providing quick and friendly service. The team is described as efficient, kind, and attentive, making every visit a positive experience. Visitors appreciate the store’s ability to handle various requests, from shipping care packages to printing custom digital files with good color and quality. Notary services are also highly recommended, with staff ensuring accuracy and even taking photos for documentation. Despite occasional busy periods, customers report minimal wait times and consistent friendly service. Overall, the store is seen as a helpful, reliable, and welcoming place for shipping, printing, notarizing, and other business needs, making it a trusted local option for many in the community.
Wonderful customer service, much appreciated and huge improvement, prior associate was very rude
January 2026
The younger guy that works there is great every time I go in, but that will never make up for how incredibly rude the other gentleman has been.
December 2025
Dropped off christmas presents to be shipped. Did the pak n ship . The customer service i received was 2nd to none. Very friendly, patient, answered all my questions and even honored a coupon they didn't accept. I got my packages out without a headache and peace of mind. Will use again.