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“GSB is everything that a bank should be. Friendly staff, great service, and the ability to speak to a human being on the phone when you have a issue to be taken care of. I hope that they never get "too big" and sell out like other smaller Maine banks.”
“Upon entering the bank we were greeted very warmly by Patricio and directed to Luke. He was very helpful in opening our HSA account and explaining the details of this type of account. If you are looking to open any account the employees will take very good care of you!!”
“Scarborough Maine Branch is where I always go and Angela is always willing to help make any stressful situation(s) feel less frustrating. I remember when she went above and beyond to help get my account situated when I had an overdraft fee that completely snowballed many other transactions into a mess, and I was literally in tears, and she helped me navigate through the entire process, and even got my fee fixed considering it was a mistake and I never overdraft and I have had the same account for almost 25 years! So thank you for the great staff!!”
“Not a regular client of BOA as I never expected great service from such a large institution, wow was I wrong. From the moment I walked in the door I was warmly greeted by Agnes who proceeded to help me through a unique situation. Thank you, I'll be back.”
“Amazing bank branch. I called 10 min before closing to ask a question and I said i was 8 min away he said dont worry about well stay open for you. And wow got my question answered and deposited amazing thank you !!”
“The Vice-President of Bangor Savings has a unique combination of financial experience along with a degree in criminal science. His help with and investigation of fraudulent checks on our account was invaluable. His knowledge, competence, and professionalism are second to none. He - and the entire staff - are a pleasure to work with. HIGHLY recommended!”
“The Scarborough branch is beautiful! Great location, plenty of parking, and lovely staff. I joined their financial success program and it seriously changed my life. When I joined their program I had had high credit card balances and a very minimal savings account. I now have doubled my savings account and cut my debt down by half, working towards the other half and becoming one step closer to being a home owner. I highly recommend their services, they are all wonderful.”
“I usually go to the South Portland location because of convenience. But, when I go here I always receive excellent customer service from Alexis. She is always friendly and easy on the eyes. In my opinion, she should be training other tellers how do their position.”
Closed
439 US-1, Scarborough
Banks
“I've had this bank my entire life I started a savings account when i was little out of all the branches this one is my favorite and i go out of my way to use this one. The people are friendly and they always have a smile for you. I couldn't say anything bad about them. When I was having some financial issues they helped me through and never once did I feel judged.”
“The facelift they’ve given the space completely transformed this bank. The ambiance is warm, modern, and welcoming, with thoughtfully designed interior decor that makes the whole experience feel more comfortable and elevated.
Everything from the lighting to the layout feels intentional and customer focused. It’s not often you walk into a bank and feel like you’re in a high end lounge, but that’s exactly the vibe.
On top of that, the customer service was excellent. The staff were friendly, professional, and genuinely helpful making the entire visit smooth and pleasant. It’s clear that TB Bank isn’t just investing in their space, but in their people and the customer experience, too. Highly recommend stopping by, even just to see the new look, it’s impressive!”
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“Liam McDonnell is always friendly, professional, and welcoming. He makes every interaction a positive experience. He makes sure you understand the services you’re looking for by explaining everything clearly and patiently. He makes communication easy with his prompt responses and professionalism, and he makes every effort to provide excellent service in a timely manner. Every time I need assistance, he is there to help.”