NAPA Auto Parts is known for its great, hardworking, and honest staff. Customers appreciate the friendly and understanding service, with staff willing to listen and help find the right parts. The store offers reliable assistance, whether by correcting mistakes, providing the right parts on time, or sharing useful advice about vehicle maintenance. Customers have had positive experiences with quick service for urgent needs, like brake pads for an RV, and appreciate the knowledge of staff who understand different engine types. Overall, NAPA Auto Parts is a trusted store that provides helpful, timely, and friendly service, making every shopping experience a pleasure.
Customer service is top notch at the Scarborough location. The manager, Nick, has gone above and beyond, on more than one occasion, to help my family member find what he needs. So far every employee interaction I've had has been above and beyond.
April 2025
Awesome service. Battery warranty Honored. I was in and out in 5.mins.
July 2024
These guys are exceptional. Helped me resolve an issue quickly and they know what they’re doing. Such a pleasure to watch professionals work.
