Mercedes-Benz Scarborough, part of Prime Motor Cars, is highly praised for its excellent service and helpful staff. Customers appreciate the quick and efficient maintenance, with some services covered under warranty, saving them thousands of dollars. The service advisors are attentive, providing updates and ensuring questions are answered. The dealership offers a smooth and pleasant buying experience, with friendly personnel eager to assist throughout the process. Additionally, they quickly resolve urgent issues, such as turbo repairs, helping customers get back on the road without delay. Overall, Mercedes-Benz Scarborough is known for its quality service and customer satisfaction.
Service was prompt. Everything was explained fully. Car was returned to me fully operational and washed. There were several opportunities to get answers to any questions that I had
November 2025
All maintenance questions were checked. No question I had was dismissed. Josh is my service advisor and kept me updated on the status of my service. Very happy with my appointment.
November 2025
My contact Josh found some kind of warranty that paid for over 8000 dollars of repairs. I couldn’t be happier if I got a free car. Yayyyyy !