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September 2020 by Nancy Burd Collette
They were so helpful and friendly
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August 2020 by Leah Straub
Not a good experience. Arrived to rental office with daughter and 2 small grandchildren. When we registered, the car was jot available. Had just been returned and would take "at least 20-30 mins" to clean. "No alternative cars are available" was the terse response. We prepaid for a large SUV. 20 mins later, a car was delivered which was a mid sized SUV. With 2 grandchildren crying, I just took the car w/o checking. When I arrived at our destination, my wife pointed out that we have been billed $300 more than the Priceline guarantee (for a smaller car). The staff was not very friendly or helpful.
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July 2020 by Amber Richardson
they very friendly and easy to work with and enjoy doing business with ... thann you guys again see ya soon
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July 2020 by Kalee Baker
I have rented for years and have been very pleased, however last rental during the pandemic at the Skowhegan location the car was disgusting. Inside was very dirty I was shocked at the lack of sanitation during this time. Will not rent for awhile unfortunately.
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December 2019 by Eddie Blake
Instead of getting the Ford fusion like I reserved, they bump me up to a Cadillac xts for the same price! Definitely recommend
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October 2019 by Chris Pratt
Some of the better rental experiences I’ve had in the past few years have been through this location. They honor your rental agreement, meaning if they don’t have the car you specifically asked for you get another option. If you order online and they don’t have any cars left on the lot at all, they let you know as soon as possible so you aren’t left scrambling to figure out what to do. The cars have all been clean and in good condition with one exception where the car ran pretty poorly and had high mileage. Other than that, though, this Enterprise has been very reliable and helpful for a variety of rental needs and experiences.
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September 2019 by Harvard Vine
Friendly helpful customer service!
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August 2019 by Katrina Gilley
I always rent from enterprise...they honor ur reservation no matter what is on the lot...
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March 2019 by Kayla Hayden
Amazing customer service
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February 2019 by Rick Killam
I have to say Taylor was a very friendly, professional, and down to earth representative. She came and got me at the towing shop, took care of everything with my insurance company, and gave me all the information I needed about my rental car. I am very impressed with the whole experience.
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January 2019 by Steven Niemaszyk
Great service
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October 2018 by Elusia Smith
Great experience!
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December 2017 by Tiffany W.
Talk about unprofessional, rude and condescending. And I haven't even gotten my car yet. I scheduled my car rental 2 months ago, told them where I'd be as my car is getting repaired after an accident moving cross country. Friday I get a call from Ryan, who called me Tracy to start off the phone call. I explain I have to drop my car off at 8am and will be at the repair shop waiting. They have so many pick ups today that it would be around 8:30. At 8:45 I call for an ETA to give my boss. But apparently Ryan had called from the Waterville store not the Skowhegan store where my pending rental is but he will have him call me. Fine, 20 minutes later calls with a nasty, condescending attitude stating that I was supposed to call so that he knew I'd be here... are you freaking kidding me. So no one is even on their way but he will send someone now... good for you Ryan, talk down to the customer who stated she'd be here at 8am waiting for her pick up and was not told she needed to call....
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December 2016 by Roman Sill
Sometimes runs out of vehicles. Very professional.
