Pape Subaru is a third-generation family-run business in Southern Maine, providing sales and service with a complete emphasis on total customer satisfaction. The tenured team dedicates itself to extraordinary service and a fun, positive environment for everyone. Customers report that the customer service is top notch, with staff being fantastic, accommodating, and nice, making people feel like family and a priority, not just a consumer. The experience is described as very comfortable with no pressure, marked by kindness, transparency, and professionalism. The parts shop is noted for coming through in a pinch. The selection of used cars is unmatched with fair and competitive pricing. The service department receives high praise, with staff patiently answering all questions and following up quickly. In one instance, the team even fixed body damage without being asked, an act of kindness greatly appreciated. The detailing department does an amazing job, making interiors look basically new. Overall, Pape Subaru is considered the best Subaru dealership, a place where people feel grateful and 100% recommend purchasing and servicing a vehicle.
They have a very clean place to wait while they work on your car, with coffee, water, WIFI, TV and bathrooms.
September 2025
Service was amazing and my mom got his outback and its already amazing
September 2025
We were road dogs down on the spur thanks to a tangle of impermanence that snapped the driver side rearview. Pape’s parts shop came through in a pinch and got these old dogs rolling again.
