“The front desk team here are always polite and super helpful. The lobby could use modernizing but Ill take good old fashioned customer service over shiny lobby any day. Thank you,”
8:30AM - 5:30PM
400 Congress St Ste 9998, Portland
Post Offices
“The guys who work here are so helpful and friendly and kind. It’s so refreshing. I will always come to this USPS because of the customer service. I think of them is named Joe. I hope they get a raise!”
8:30AM - 4:30PM
2 Cascade Rd Ste 8, Old Orchard Beach
Post Offices
“Christina and Joe are amazing. I never thought I would leave a review for a post office but when those two went above and beyond to help me locate a missing package you just got to pay it forward. I hope I never move! Thanks you two”
“I’ve always had great experiences at this post office. I tend to go around opening or closing hours; service is prompt. The employees I’ve met have been very courteous, professional, and helpful in mailing packages.”
8:30AM - 5PM
622 Congress St Ste 9998, Portland
Post Offices
“I see a lot of issues in the reviews for this place but my experience has been different. They have been very helpful with issues and have been open as per their posted hours. I suspect the issue is that this small post office is manned by one person (it seems) so sometimes I guess they may have to step away or close the window for a break. For me, they have been friendly and helpful.”
“Very quick, it is inside the Shaws. There is a dropoff table for USPS prepaid mail (like online shopping returns) and a mail drop box for letters. And there is an actual service desk with people :)”
“One of the better USPS I’ve been delivered and picked up from. Everyone is kind and fast. Major con is that they require you to carry 12 loading straps AND A LOCK. My broker/dispatch only made it clear that I needed straps. Had a minor issue with that but everyone being so nice made up for USPS stupid rules. Literally only used 2 straps.”
“The 5 stars are specifically for Jody. She is the most helpful USPS employee I have ever dealt with. Even when the computers are down and she is there alone, she will do whatever it takes to help you. Thank you, Jody!”