Soma provides phenomenal and the best customer service. The staff is friendly, helpful, attentive, knowledgeable, professional, real, accepting, and warm. They offer proper bra fittings and are knowledgeable about merchandise and rewards programs. Customers feel appreciative, happy, and not wanting to leave, often planning to return or shop again. The experience is highly recommended for self-care. Some feedback notes a desire for the reinstatement of a military discount to improve the shopping experience.
Thank you Eleanor who went out of her way with tremendous, personal customer service! She knows the importance of helping customers and guided us in purchasing many things here! Everything fit perfectly thanks to her expertise. Beautiful well made intimates and pajamas.
May 2026
Olivia is great!! I haven't purchased new bras in years and needed some help with styles and sizes. She assisted me every step of the way! If my friends need new bras, I'll send them to Soma!
April 2025
I went in for a fitting and was a little nervous after not doing so for several years, but Hannah was so friendly and helpful thank you!!
