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“David Gordon was incredibly helpful when I wanted to update my phone. He answered all of our questions with confidence and clear explanation. He even helped my mom with hers simply because it was laying on the table and he noticed a couple things she could change to make it easier for her. We really appreciated his transparency, knowledge, and conversations.”
“Had to get a new phone recently and the staff at the Cook's Corner Verizon store were very helpful. First in providing suggestions to get my current phone repaired enough to transfer all data, contacts, etc., to a new phone. They then took the time to walk me through various new phone options, explain costs and options, and review protection options for the new phone. Overall a great experience. Thank you.”
“Why do you make it so difficult to talk with a real person? My experience with your robotic customer service is to expect frustration & ending your call with no answer at all. What a joke!”
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“A very painless upgrade with new phones for me and my son and the monthly bill is actually going to be a little less than it was before!! A big thank you to Alexander and Tyrese for answering all our questions and helping us make the changes.”