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“Shout out to Chase at Topsham, Maine location! We had an extremely complicated situation trying to change my husband from another carrier to my plan. My husband's carrier made it impossible to make it a smooth transition. Chase was so helpful, and in our time spent with him we got to witness his interactions with other customers. Some were nasty (totally unnecessary!), but Chase remained calm and professional. Think this gentleman is a keeper and the company should give him a raise! Need help with anything, go see Chase!”
“Technology is definitely a challenge at times for me. I visited the Verizon store in Lisbon Falls last week. Ben was unbelievable and so helpful to me. He provided great service and was extremely knowledgeable. He explained everything to me and was so wonderful to work with. I would definitely recommend him and cannot thank him enough for all his help!”
“I had yet another remarkable experience at this store. I went in with multiple issues, one broken phone, another with other issues and the team there took care of every issue I had. Absolutely first rate.”
“Why do you make it so difficult to talk with a real person? My experience with your robotic customer service is to expect frustration & ending your call with no answer at all. What a joke!”
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“A very painless upgrade with new phones for me and my son and the monthly bill is actually going to be a little less than it was before!! A big thank you to Alexander and Tyrese for answering all our questions and helping us make the changes.”