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“I was having problems with my phone connecting and playing through Bluetooth, so I stopped in to see if they could help. The ladies were so friendly and they fixed my problem quickly, figuring out why the heck it wasn't working. Thank you so much, now I can jam some Pop Smoke in the car!! ;)”
“I know enough not to go to the Waterville store on Friday Saturday or Sunday. That's when it's most busy. If you don't mind waiting quite a while then go anytime you want. I highly recommend being there exactly when the store opens. Otherwise reps are friendly, nice & helpful.”
“Although my experience with spectrum itself was not as easy as I had hoped for in changing over an account and getting the price needed, the young man named Jeremy that works here was super helpful and very willing to make sure I had a good customer service experience nonetheless. If there were more people like him, I’m sure they would have much better customer retention”
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“Now if I could give more than 5 stars, I would best customer care I've ever received in a phone carrier. Lydia is the best and her side kick sister! Very helpful, very informative. Explained everything and answered all of our questions.”